Security Dispatcher

Part Time Day, SECURITY-NORWOOD; work hours Wednesdays and Saturdays, 6a-6p, training requires Mon-Fri 8a-5p until completed

Responsible for receiving vital information via telephone or in person and then dissemination it in a timely manner, A dispatcher is responsible for monitoring all cameras and alarms and documenting activities and completing appropriate reports

Job Requirements :

High School Degree or GED

Computer literate

1-2 years experience in a related field

Job Responsibilities :

Effectively manages the operation of the dispatch center. Must have effective communication skills. Responsible for dispatching Security Officers to incidents in a timely manner. Completes all security department documentation in a professional manner; this includes complete follow-up and documentation to all reports initiated. Effectively communicate with persons via intercoms and achieve an appropriate outcome. Exhibits professional behavior toward patients, visitors, physicians and other employees and creates a positive impression consistent with professional etiquette.

Prepares for work by reviewing incident reports, logs, bulletin boards, etc on a daily basis. Responsible for filing reports and information in Comm. Center binders and files in a timely manner. Responsible for assisting with issuing agency badges, temporary badges and issuing parking permits and collecting payments. Second and third shift dispatchers communicate with patient areas to determine if persons arriving after regular visiting hours are eligible to visit and dispatches an Officer to deliver a pass as necessary. Responsible for monitoring all security camera equipment and emergency alarms ., burglary, fire and panic alarms- and timely dispatch of Security, Police and Fire Departments. Responsible for issuing Burning / Welding permits and performing fire system adjustments

Other job-related information :

Working Conditions :

Climbing - Rarely

Hearing : Conversation - Consistently

Hearing : Other Sounds - Frequently

Kneeling - Occasionally

Lifting 50+ Lbs. - Rarely

Lifting

Pulling - Rarely

Pushing - Occasionally

Reaching - Rarely

Sitting - Consistently

Standing - Rarely

Stooping - Occasionally

Talking - Consistently

Use of Hands - Consistently

Color Vision - Occasionally

Visual Acuity : Far - Frequently

Visual Acuity : Near - Consistently

Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following :

Serve : ALWAYS…

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients / guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel : ALWAYS…

Respect : ALWAYS…

Value : ALWAYS…

Engage : ALWAYS…