Inbound Manager

Real people. Real service.

At  SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a  new Inbound Manager  to join our growing Inbound Team and Fulfillment Center network . This individual will report into our Assistant General Manager is responsible for overseeing all receiving, putaway, and returns to ensure timely and accurate flow of goods into the fulfillment center. This role drives people growth, operational efficiency, safety, and team performance to support service levels and customer satisfaction in a fast-paced e-commerce environment. ​

Job Type :   Full-Time, Exempt

Location :   180,000 sq. ft. in Farmers Branch, TX at 12301 N Stemmons Fwy, Farmers Branch, TX 75234

Schedule : Monday through Friday, from 6 : 00am to 3 : 00pm CST

Salary :  $70,000 – $85,000 per year

Responsibilities :

• Oversee ing all inbound receiving operations, ensuring timely and accurate unloading, inspection, and putaway of inventory to maintain stock availability and meet service level agreements. ​
• Manag ing daily workload planning and labor allocation for inbound teams, utilizing forec asts and real-time data to balance productivity and cost-efficiency across shifts. ​
• Develop ing , implement ing , and enforc ing standard operating procedures (SOPs) for inbound processes to drive consistency, quality, and compliance with safety and regulatory requirements. ​
• Training and developing Supervisors, Team Leads and associates through coaching, mentoring, and effective communication to develop a strong culture of employee engagement ​
• Identif ying , develop ing and m onitor ing key performance indicators (KPIs) such as dock-to-stock time and receiving accuracy, analyzing trends and initiating corrective actions to achieve operational goals. ​
• Partner ing with Inventory Control, Outbound, and other external departments to resolve discrepancies, manage space utilization, and support cross-functional projects impacting inbound operations. ​
• Ensur ing safe work practices and maintains a clean, organized receiving environment, conducting regular safety audits and addressing hazards promptly to protect team members and inventory. ​
• Identifying and proposing process improvement initiatives to company leadership for FC standardization and execution ​
• Attending and participating in the HR Leadership meetings twice a month
• All members of management are expected to lead by example and maintain professional standards in the workplace  ​ ​

Requirements :

Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds

Preferred Qualifications :

Why work with us :

Comprehensive and affordable medical, dental, vision, and voluntary life insurance options

Check us out and learn more at  https : / / www.supplyhouse.com / our-company !

Additional Details :