The Project Services Coordinator (PSC) provides project execution and administrative support for medical device testing and consulting engagements from initiation through completion. This role ensures projects are set up accurately in Eurofins information management systems that required project materials are complete and compliant (e.g. quotation payment samples and documentation) and that project setup and execution are performed efficiently and proactively.
The PSC collaborates closely with Sample Administration Operations and Client Portfolio Managers to ensure seamless project starts timely communication and operational excellence across the Medical Device Services (MDS) network.
This position is ideal for someone who thrives in a fast-paced cross-functional environment demonstrates ownership of deliverables and brings an entrepreneurial mindset to drive continuous improvement.
Key Responsibilities
Project Setup & Coordination
- Create and manage project records in the laboratory information management system and supporting databases.
- Verify that all required materials quotes contracts client purchase orders payments samples and project information are complete and correct prior to project setup. Proactively communicate the status of pending items to Client Portfolio Managers; hold accountability for their receipt.
- Coordinate with the Client Portfolio Managers and internal stakeholders to ensure projects are initiated accurately and on schedule.
- Maintain project documentation timelines and deliverables to ensure data integrity and traceability.
- Track project status and proactively follow up with internal stakeholders to remove blockers and maintain momentum.
Sample Management
Manage sample / material receipt and verification alongside the Sample Administration Team.Downstream of Sample Administration efforts confirm readiness for analysis and resolve any discrepancies.Operational Efficiency & Process Improvement
Identify opportunities to streamline workflows and enhance efficiency in project setup data handling and communication.Contribute to process documentation updates to support scalability across the MDS network.Demonstrate initiative in problem-solving and support cross-functional process improvement projects.Communication & Reporting
Communicate clearly and proactively with Client Portfolio Managers regarding project status sample readiness and documentation needs.Participate in team meetings and provide updates on assigned project activities.Client Experience
Support the delivery of high quality timely and accurate client service.Facilitate client clarity by communicating administrative project logistics to Client Portfolio Managers.Ensure client requirements are understood documented and met in collaboration with Client Portfolio Managers.Qualifications : Required
2-4 years of experience in project management operations or client services preferably within a laboratory technical or regulated environment.Proficiency with Microsoft Excel and other project tracking tools.Demonstrated organizational skills and attention to detail.Strong written and verbal communication abilities.Preferred
Bachelors degree in Business Administration Management Life Sciences or related field.Experience with LIMS CRM ERP or PSA systems (e.g. Salesforce NetSuite OpenAir Microsoft Dynamics 365).Exposure to medical device pharmaceutical or laboratory service industries.Basic understanding of project management methodologies or Lean / Six Sigma concepts.Key Attributes for Success
Entrepreneurial mindset with a drive for continuous improvement and operational excellence.Proactive approach anticipates needs and takes ownership to resolve issues.Strong teamwork and interpersonal skills across cross-functional teams.Analytical and solution-oriented thinking; comfortable with data-driven decisionmaking.Adaptability and enthusiasm for navigating and improving evolving processes and organizational structures.Additional Information :
What we offer :
Excellent full time benefits including comprehensive medical coverage dental and vision optionsLife and disability insurance401(k) with company matchPaid vacation and holidaysEurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.
Remote Work : Yes
Employment Type : Full-time
Key Skills
Google Analytics,Accomodation,Lotus Notes,Asset,Drafting,Cleaning Services
Department / Functional Area : Administrative Support
Experience : years
Vacancy : 1