Service Manager

Service Manager

Summary :

Responsible for running an efficient service department; will operate the department at maximum

production while controlling costs, building and maintaining a loyal customer base, maintaining

good employee relationships, recruiting new employees, setting and obtaining profit objectives and

maintaining customer service records as well as assisting with other departmental records

Essential Duties :

• Ensures departmental profitability while striving to meet goals and objectives
• Hires, trains, motivates, counsels, and monitors the performance of all service department

staff

that arise

referral business

and maintenance

manufactures / suppliers

control inspection

the dealership and the brands

Qualifications :

Work Environment :

The employee will be exposed to moving parts and electrical current. Exposed also to grease,

chemicals, dust, dirt, and the heat and cold of the outdoors.

EEO Statement :

It is the policy of Kenworth of Louisiana, LLC to provide equal employment opportunity (EEO) to all

persons regardless of age, color, national origin, citizenship status, physical or mental

disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or

expression, genetic information, marital status, status with regard to public assistance, veteran

status, or any other characteristic protected by federal, state or local law. In addition, Kenworth

of Louisiana, LLC will provide reasonable accommodations for qualified individuals with disabilities.