Patient Financial Counselor

Cancer Specialists of North Florida is recruiting for an experienced Patient Financial Counselor for our busy Southside Office . The Patient Financial Counselor is responsible for insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and co-pays. Travel will be required between the two locations. Obtains pre-authorization of services. Obtains and maintains accurate patient demographics. Essential Duties and Responsibilities include the following :

• Ensures all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner.
• Performs insurance verification process on all third party payers. Obtains initial and subsequent pro-authorization for services and surgeries.
• Re-verifies benefits and obtains authorization and / or referral after treatment plan has been discussed, prior to initiation of treatment. Ensures appropriate signatures are obtained on all necessary forms.
• Utilizes the Summary of Patient Reimbursement and Liability form and obtains appropriate approvals as required.
• Performs financial counseling process and forwards to Billing Office.
• Assists patients in obtaining financial assistance (i.e. Medicaid, drug replacement), outside assistance (i.e. transportation or other community services), and all appropriate forms filled out.
• Collects co-pay, deductible and other out of pocket amounts at time of visit.
• Assists in maintaining manuals, logs and other required documentation as required.
• Demonstrates as understanding for patient confidentiality to protect the patient and the clinic / corporation.
• All other duties as assigned.

Full Time Position

Location Address : 7015 AC Skinner Parkway, Suite 1, Jacksonville, FL 32256

Education and Experience :

Compensation and Benefits :

Cancer Specialists of North Florida is an "EEO Employer" and "Drug Free Workplace"