Project Manager

Project Manager

The Project Manager (PM) is responsible for managing the coordination of the packaging / display / visual information flow process, functioning as a liaison between sales, estimating, accounting, production, and the customer.

How you impact Smurfit Westrock :

• Manage the customer experience : Quotes; Orders; Schedules / Tracking; Expediting; Shipping; Inventory Management; Reporting
• Estimating : Work with sales, management and customer on product estimating to produce item specific quotes, documenting accordingly.
• Orders : Manage and process customer purchase orders ensuring all data is complete, accurate, documented and tracked for customer fulfillment. Includes customer credit and set-up, pricing, product specifications, order tracking and correspondence for achieving on-time in-full (OTIF) deliveries.
• Manage all inventory (planned or unplanned) to reduce excess aged inventory and control costs
• Manage all quality complaints in the system of record with plant quality manager providing root cause corrective action to customers within standard time allotted
• Process customer / account specific reports, as needed; i.e. open order / status reports, etc.
• Create, facilitate and attend new item meetings as required
• Attend production meetings to ensure order tracking and fulfillment
• Create & facilitate customer and / or plant specific cadence meetings for accounts, as required
• Visit key customer and vendor locations to enhance ongoing business relationships
• Organize and communicate customer feedback relative to company / plant / service performance
• Responsible for continuous education in the areas of new technology, new processes, personal & professional growth
• Provide innovative ideas relative to service, sales, and process / procedures
• Adhere to Smurfit WestRock values and operating principles
• Individual contributor that works under supervision
• Applies subject matter knowledge
• Other duties as assigned

What you need to succeed :

What we offer :