Benefits / Perks
- Competitive Compensation
- Paid Time Off
- Vacation pay after a year
- Holiday pay after probationary period
- Health benefits and 401K after probationary period
Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Looking for someone that has knowledge of pulling permits for certain plumbing jobs throughout palm beach county. Needs to be extremely knowledegable with computers, has great communication skills with our customers and all around pleasant.
Responsibilities
Receive inbound callsCollect and document information from callersPrioritize calls according to the level of urgencyTransmit information to the appropriate person or departmentTake care of permit applications and all required paperwork that needs to be filed with the permitMonitor status of the service calls and follow upAccounts receivableQualifications
High school diploma / GEDPrevious experience as a Dispatcher or in a similar positionExcellent typing and data entry skillsUnderstanding of best practices and procedures for scheduling and dispatching callsStrong verbal and written communication skillsHighly organized with the ability to multitask and prioritize projectsAbility to work well under pressure