Security Manager

The Security Manager is responsible for overall management of the CAS screening operation at the contract site level. This includes leadership and administrative functions and the supervision of personnel performing cargo screening and other contract-specific security operations possibly including security related responsibilities for warehouse, aircraft, catering, ramp, and pre-board screening.  The Security Manager fulfills customer-focused security responsibilities while adhering to Post Order requirements, Client rules and procedures, and company policies that will protect and serve the cargo customers by preventing any deadly or dangerous objects from being transported onto an aircraft.

Operational Functions :

• Responsible for overall management at the site level.
• Responsible for supervising personnel and completion of all security tasks.
• Responsible for performing routine checks of all on duty security personnel to ensure compliance to Post Orders and operating procedures, client rules and regulations, and company policies.
• Inspect, observe, and evaluate security officer’s work activities to monitor and assess individual’s quality of work and overall performance.  Conduct required assessments and tests.
• Check all assigned security areas and equipment to ensure safety, cleanliness, and full working order. Implement corrections or report deficiencies to site management as necessary.
• Respond to reported incidents, emergencies, operational issues and inquiries, and any other situations not adequately addressed in Post Orders as they arise and ensure proper resolution.
• Coach and mentor security workforce in regards to Post Orders, Client rules and regulations, and company policy compliance.
• Perform training instruction as assigned.

Administrative Functions :

• Ensure timely and complete preparation and submission of all required operational and administrative documentation.
• Maintain knowledge and capabilities for all security equipment and performance of all screening / guard duties.
• Responsible for scheduling and adjusting as needed appropriate number of screener and, as contract-directed, guard personnel to provide for efficient and effective security of cargo, screening areas and related aircraft.
• Maintain communication with CAS and site Client management.
• Coordinate assistance from the Director of Operations to solve special situations.

Minimum Qualifications :

• Must be at least 21 years old.
• Possess strong written and verbal communication skills with the ability to communicate at all levels.
• Must be willing to submit to and pass a random drug screen and background check.
• Must be neat, well-groomed, and present a professional appearance.
• Must be available to work various shifts, weekends, and holidays.

Additional Qualifications :

• Bachelor's Degree or higher preferred.
• 2-3 years of demonstrated experience directly or indirectly leading teams.
• Experience working with Air Carriers and / or Freight Forwarders preferred.
• Demonstrated knowledge of business, and management principles, involved in strategic planning and coordination of people and resources.
• Ability to monitor and assess the performance of yourself & other individuals.
• Ability to think critically, problem-solve and prioritize, with attention to detail.
• Ability to engage in crucial conversations for improving performance.
• Ability to demonstrate emotional intelligence in various situations dealing with both internal and external resources.