Project Manager

Project Manager

The driving force behind our business growth is a skilled and dedicated project management team. We're searching for a highly qualified project manager to help us maintain our position as an innovative authority. The ideal candidate will have previous experience and strong skills in developing and overseeing work plans. The project manager will also prepare and present updates regularly to relevant management channels, ensuring that our goal of innovation is being achieved.

The MSPs Technical Project Manager is responsible for ensuring all the information needed to deliver a project On-Time and On-Budget is available and gathered. We should be clear that this is NOT a hands-on IT Engineering role. This is a challenging role that requires support from stakeholders at many levels across the business. You will need to demonstrate leadership and team building skills and be able to balance these with the structure and discipline needed to manage and control project risks.

Some really exciting initiatives are in place and that will allow you to make your mark in this organization and stand-out from the typical project manager. These include but are not limited to the following :

• Billable Hours Focus : Engage team members and Engineers on processes for properly documenting and increasing billable hours through automation
• PluralSight Implementation : Encourage professional development among Engineers to leverage recent PluralSight implementation company wide
• Microsoft Copilot : Encourage and mentor the use of Microsoft Copilot and other tooling among Engineers to improve efficiency
• REWST Low Code Implementation : Encourage and collaborate with Engineers on potential automation projects for routine and manual tasks
• Documentation / Process Improvement : Establish clear documentation standards for teams to follow and seek opportunities to implement process improvements to reduce inefficiencies.
• Automation Incentive Program : Assist with implementing a program where a 50 / 50 billable split happens between the Engineer developing the automation and the Engineer who executes the automation
• DevOps Implementation : Encourage and facilitate conversations with the team to adopt Agile and DevOps methodologies and practices as it relates to IT projects / infrastructure.

Objectives of this role