Talent.com
Senior Content Development Administrator
Senior Content Development AdministratorNY Staffing • Hartford, CT, US
serp_jobs.error_messages.no_longer_accepting
Senior Content Development Administrator

Senior Content Development Administrator

NY Staffing • Hartford, CT, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Posting

We are the world's learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.

Education, Skills and Knowledge Required :

  • Bachelor's degree.
  • Excellent internal and external customer service skills.
  • Excellent communication interpersonal skills (including phone skills for distributed projects and customer / program team meetings).
  • Excellent writing skills, including the ability to write accurate and effective scorer training and to teach and coach content staff to write quality annotations, scoring decisions and other content- / project-related documentation.
  • Strong content-specific knowledge and the ability to develop, coach, and provide feedback to content staff assigned to projects.
  • Clear understanding of scoring concepts such as frequency distribution, validity, calibration and other industry terminology, as well as the ability to apply that knowledge to scoring situations.
  • Strong computer skills, including use of common Microsoft Office applications (e.g. Word, Excel, PowerPoint), Google tools (e.g. Gmail, Google Drive, etc), and ability to handle multiple computer applications simultaneously.
  • Ability to supervise large groups.
  • Strong initiative and organizational and leadership skills, including the ability to prioritize and multi-task and make sound business decisions under tight deadlines.
  • Ability to maintain a confidential work environment.

Preferred :

  • Two (2) years of experience as a Scoring Director or (5) years Scoring Supervisor in open-ended scoring preferred.
  • Background / experience in educational measurement, including knowledge of common scoring industry practices.
  • Experience directing both regional and distributed supervisors and scoring directors.
  • Strong working knowledge and understanding of Scoring System reports, ability to manage data, and ability to drive scoring management decisions and continuous improvement.
  • Desired :

  • Advanced degree.
  • Degree in education, English, mathematics, science, or language.
  • Teaching experience in grades K-12.
  • Basic Purpose and Objectives :

  • Guide and supervise scoring directors assigned to projects.
  • Ensure that customers' scoring decisions are applied consistently to all student responses.
  • Organizational Relationships :

  • Direction Received : Receives general direction on Pearson and Scoring Services policy and procedures from the Content Manager.
  • Direction of Others : Advises scoring directors on content- and item-level scoring and quality issues. Evaluates scoring directors and provides feedback on job performance.
  • Contacts : Works closely within and across departments (e.g., Online Scorer Training Development Team, Project Support, Project Management, Client Services) as required for the assigned project(s) to ensure overall project success. Attends departmental, program team, and customer meetings to exchange ideas and information, discuss issues, plan actions, review costs, and provide technical guidance. May also participate in departmental strategic initiative and continuous improvement activities.
  • Overall Functions and Responsibilities :

  • Works with the project manager to complete quality management plans, range finding plans, and other project documentation, as required.
  • Plans content hours for assigned projects.
  • Identifies potential scoring directors from the pool of scoring supervisors. Guides, trains, and develops scoring directors and supervisors for future content roles.
  • Conducts interventions and coaches scoring directors as needed.
  • Completes Scoring Director Feedback Forms and provides timely feedback to scoring directors and scoring managers.
  • Works with scoring directors to create online training modules for assigned projects.
  • Reviews training sets and annotations and provides feedback to scoring directors.
  • Ensures proper documentation of, sign-off on, and archival of all scoring decisions and final training materials.
  • Guides scoring directors in completing project item evaluations (e.g., for field tests) and reviews them prior to submission to customers.
  • Monitors reports across grades and items to verify quality expectations are met and project completes on time. Works with scoring directors to address quality issues and communicates plans / issues to content manager and project manager.
  • Obtains, analyzes, and reports on information concerning the strengths and weaknesses of scoring performance. Performs / participates in root-cause analysis, identifies inefficiencies, and recommends and implements improvements as necessary.
  • Attends all relevant project status and customer meetings and compiles appropriate reports on assigned activities as requested.
  • Functions as primary customer contact for oral and written communication involving content for assigned project.
  • Performs the role of scoring director when necessary.
  • May be asked to support new bids and proposals by analyzing customer requirements and providing insight on time and cost estimates for content-related activities.
  • May be asked to mentor or advise other projects' content specialists and / or scoring directors.
  • May be asked to review and edit work of other projects' content specialists and / or scoring directors.
  • May assist project manager in project-specific budget / cost estimate process.
  • Ensures that quality records are compiled and archived in accordance with Control of Records.
  • Working Conditions :

  • Office environment that is safe and favorable to good working conditions.
  • May work in warehouse conditions on occasion. Ability to travel and work evening and / or weekend shifts as necessary is required.
  • The pay rate for this role is from $27 - $28 per hour. This position is not bonus eligible, and information on benefits offered is here.

    Applications will be accepted through November 30, 2025. This window may be extended depending on the business needs.

    At Pearson, our purpose is simple : to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are.

    Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law.

    We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

    serp_jobs.job_alerts.create_a_job

    Senior Administrator • Hartford, CT, US

    Job_description.internal_linking.related_jobs
    Senior Decision Support Consultant

    Senior Decision Support Consultant

    Highmark Health • Hartford, CT, United States
    serp_jobs.job_card.full_time
    This position serves as a critical business-to-technical liaison, bridging the gap between business needs and the analytical technology team. The Senior Decision Support Consultant will leverage tec...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Contracts Administrator

    Contracts Administrator

    Ensign-Bickford Industries • Simsbury, CT, United States
    serp_jobs.job_card.full_time
    This opportunity is located within our.Ensign-Bickford Aerospace & Defense Company.EBAD seeks an accomplished contracts professional for the position Contracts Administrator, reporting to the Super...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Creatives Delivery Team Lead (Contract, Remote)

    Creatives Delivery Team Lead (Contract, Remote)

    Infuse • Hartford, CT, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Creatives Delivery Team Lead (Contract, Remote).We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every hum...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    AI Content Writer - Flexible Hours

    AI Content Writer - Flexible Hours

    Outlier • Springfield, MA, United States
    serp_jobs.job_card.full_time
    Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    AEM Developer

    AEM Developer

    Tekfortune Inc • Hartford, CT, United States
    serp_jobs.job_card.permanent
    Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world's leading organizations in a broad range of industries.In this quickly ch...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Product Development Specialist

    Product Development Specialist

    Munich RE • Hartford, CT, United States
    serp_jobs.job_card.full_time
    Chicago, United States; Hartford, United States; New York, United States; Princeton, United States;.We are adding to our diverse team of experts and are looking to hire those who are committed to b...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Content Editor - Remote

    Content Editor - Remote

    Outlier • Springfield, MA, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Lia Hyundai Hartford - Business Development Center / Internet Sales

    Lia Hyundai Hartford - Business Development Center / Internet Sales

    The Lia Group • Hartford, CT, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Lia Hyundai Hartford is seeking Internet Sales / Business Development Center Agent to join our team.COMPENSATION RANGE : $40K-$65K+. Willing to work evenings and Saturdays.Organized and ambitious self ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Senior Coupa Developer

    Senior Coupa Developer

    Infosys • Hartford, Connecticut, USA
    serp_jobs.job_card.full_time
    As a Senior Coupa Consultant you will be primarily responsible for developing Coupa processes in the scrum team.You will be responsible for deliverables in the scrum team and will be also contribut...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Test Administrator Wethersfield, CT

    Test Administrator Wethersfield, CT

    Pearson • Wethersfield, Connecticut, USA
    serp_jobs.job_card.part_time
    Pearson VUE () is the global leader in computer-based testing for information technology academic government and professional testing programs around the world. Pearson VUE provides a full suite of ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Business Development Associate

    Business Development Associate

    Ganymede • Hartford, CT, US
    serp_jobs.job_card.full_time
    Ganymede Business Development Associate.Ganymede is building a modern cloud platform for the sciences, with a mission of improving the world through better healthcare outcomes.We believe that the h...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_hour • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Partner Engagement Administrator - (Hartford, CT)

    Partner Engagement Administrator - (Hartford, CT)

    American College of Education • Hartford, CT, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    As a Partner Engagement Administrator, you are a highly motivated and results-oriented professional who thrives in a competitive, performance-driven environment. You bring a passion for helping stud...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Group Underwriting Consultant Senior

    Group Underwriting Consultant Senior

    Elevance Health • Meriden, CT, United States
    serp_jobs.job_card.full_time
    Group Underwriting Consultant Senior.This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Proposal Development Engineer

    Proposal Development Engineer

    Ensign-Bickford Industries • Simsbury, CT, United States
    serp_jobs.job_card.full_time
    This opportunity is located within our.Ensign-Bickford Aerospace & Defense Company.The Proposal Development Engineer is responsible for the coordination of proposals in support of new business acti...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Continuous Improvement Leader

    Continuous Improvement Leader

    Howmet • Branford, CT, United States
    serp_jobs.job_card.full_time
    Commercial Street, Branford, CT, 06405, US.Remote Work Schedule Availability?.This position entails access to export-controlled items and employment offers are conditioned upon an applicant's abili...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    EDI Administrator - Berlin, CT Monday-Friday 8 : 00am-4 : 30pm

    EDI Administrator - Berlin, CT Monday-Friday 8 : 00am-4 : 30pm

    Fosdick Fulfillment • Berlin, CT, United States
    serp_jobs.job_card.full_time
    The EDI Administrator is a responsible clerical position, involving frequent exercise of independent judgment and initiative. This position will be based in Wallingford; however, must have transport...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Lease Administrator - Enterprise Client Services

    Lease Administrator - Enterprise Client Services

    JLL • Springfield, MA, US
    serp_jobs.job_card.full_time
    JLL Empowers You To Shape A Brighter Way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology f...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Senior Analyst II, Domain (Clinical & Commercial Development)

    Senior Analyst II, Domain (Clinical & Commercial Development)

    Norstella • Hartford, CT, United States
    serp_jobs.job_card.full_time
    Senior Analyst II, Domain (Clinical & Commercial Development).Location : Remote, United States.At Norstella, our mission is simple : to help our clients bring life-saving therapies to market quicker-...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted