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Service Coordinator

Service Coordinator

MacQueen Equipment LLCSugar Grove, IL, US
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Job Description

Job Description

What you’ll do :

Coordinate service work and parts orders to meet daily department goals

Assist with quoting, invoicing, and tracking work orders in CDK

Communicate daily with customers, managers, and sales reps to keep schedules on track

Ensure repairs are prioritized and resources are scheduled efficiently

Jump in on other duties as needed to keep operations moving

What we’re looking for :

Service or parts department experience (automotive, truck, or equipment a plus)

Strong organizational and multitasking skills

Customer-focused communicator who can manage priorities under pressure

Familiarity with CDK or similar systems preferred

ADA Requirements :

  • Stand, walk, bend, squat, twist, reach or otherwise move frequently.
  • Occasional repetitive motion and grasping
  • Occasional climbing to reach areas on equipment or racks.
  • Lift, move or otherwise transfer up to 50 lbs occasionally, >

20 lbs frequently.

  • Typically sits, grasp items and performs keyboarding for occasional operation of a computer.
  • Exposure to typical machine shop physical hazards which may require respiratory protection.
  • This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. MacQueen will reasonably accommodate the known disabilities of qualified disabled individuals.

    MacQueen is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status. All candidates to whom an offer is made will be required to pass a criminal background check and drug test.

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    Service Coordinator • Sugar Grove, IL, US