Child and Adolescent Case Manager

Child and Adolescent Case Manager

Under direction of the Program Manager of Child and Adolescent Case Managers and within federal, state and local guidelines performs routine case management work for young children and adolescents. Work involves developing and maintaining long-term contact with individuals, individuals served families, and service providers for medical, social, educational, and related service needs.

This position is responsible for overseeing the care of children and adolescents in Behavioral Health services assigned to various Levels of Care (LOC). This position works to ensure the continuity of care for individuals served on their caseload. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

Education, Training, and Experience

Graduation from an accredited four-year college or university with major course work in a human service field as required to qualify as a Qualified Mental Health Professional (QMHP) and six (6) months prior experience in a mental health field preferred.

Registration, Certification, Licensure, and Other Qualifications

• Individual needs to meet the requirements to qualify as a QMHP (Qualified Mental Health Professional).
• All job specific training is required to be completed within 30 days of hire.
• This position requires a valid Texas driver's license, auto liability insurance and a driving record acceptable to the Centers insurance requirements.

Knowledge, Skills, and Abilities

Essential Duties

The following list outlines key responsibilities for the position; however, it is not exhaustive and does not encompass all responsibilities. Additional duties may be assigned as needed.

o Supports individuals experiencing a crisis by promptly connecting them with appropriate Center programs, such as the Mobile Crisis Outreach Team (MCOT), Psychiatric Triage, Crisis Prevention services, and / or other applicable resources. Ensure seamless coordination to facilitate timely intervention.

o Remains with individuals, when deemed safe, to provide support and maintain a calm environment until specialized crisis staff or emergency personnel arrive to take over intervention efforts. Adheres to safety protocols to prevent escalation of the crisis situation.

o Participates in debriefing sessions with the immediate supervisor or designated staff following a crisis event. Collaborate with the team to review the incident, identify lessons learned, and ensure all HHSC guidelines and Center policies are followed.

Full Time : Non-Exempt

Work Model : In Person

Monday through Friday : 8AM-5PM

Pay Range : $19-$20 / Hourly