Dispatcher - Shuttle Bus Dispatcher - Airport Dispatcher

WeDriveU  is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit  wedriveu.com  to learn more about our company, clients and career opportunities.

Job Description :

The Dispatcher will be answering a high-volume of incoming calls, communicating to drivers, and responding to email inquiries as well as problem solving throughout the day.

Shift Hours :  To Be Determined

Duties and Responsibilities :

• Monitor drivers throughout their routes.
• Communicate specific instructions to drivers in the field regarding passenger pick-ups and drop-offs.
• Assist with investigating and resolving customer concerns.
• Monitor traffic flow and send out alerts as needed.
• Record incidents for vendor follow-up.
• Support Lost and Found process.
• Ensure that all tasks comply with administrative policies and procedures, safety rules, environmental policies and / or government regulations.

Additional duties and responsibilities may apply.

Skills Required and Physical Demands :

We Offer

Physical Health

Financial Health

Emotional Health

Personal Development

WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.