Senior User Experience Researcher

Title : Senior User Experience Researcher

Location : San Jose, CA - preferred Onsite but Remote is also ok.

Duration : 6-12+ months contract

Job Description :

The Senior User Experience Researcher consults with stakeholders to understand business problems and scopes, evaluate information from multiple sources, and create informed recommendations for research methodology to impact solutions. The Senior User Experience Researcher creates the right study design for the business need, partners with multidisciplinary teams, and leverages Infuse, our design thinking framework, to ensure digital workplace solutions keep user needs at the forefront. The ideal candidate would be able to clearly understand and influence the business goals, workplace tools and collaborate with both design and technical partners to ensure employee needs stay at the forefront of solutions,

Key Responsibilities

• Uncover user experience goals, needs, and priorities, and deliver actionable research that impacts solutions, coordinate multiple projects to completion, and drive adoption of user experience practices in the organization
• Run research studies from start to finish, including developing a realistic research plan and materials, coordinating study launches, and analyzing & synthesizing data into actionable insights. (Studies might range from qualitative moderated in-depth inquiries or semi-structured interviews to usability testing and analysis, to quantitative baseline and benchmarking studies, or large-scale survey design depending on business goals)
• Assess a project's scope, determine appropriate research and study questions, and identify appropriate methods, clearly communicating reasoning to the approach
• Advocate for employees by articulating research findings and product ideas through clear and insightful presentations and work directly with design and technical teams to realize the recommendations
• Proactively engage with multiple project stakeholders, including product managers, engineers, and designers to define research methodology
• Work with cross-functional partners to drive consensus across teams and advocate solutions that balance the needs of our users with our business goals, advocating for employees across the company

Skills and Competencies

sometimes in various ways to meet the needs of different recipients

Preferred but not Required

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.