Social Work Manager

Social Work Manager

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community!

The Social Work Manager provides individual and group clinical supervision to social workers across all Interdisciplinary Teams (IDTs). The Social Work Manager is responsible for the direct supervision of all members of the social work team including the Participant Navigators and provides leadership by facilitating the identification of opportunities for practice improvement, continuing education, and expertise development. The Social Work Manager is responsible for the hiring, training and orientation of social work staff, and ensures social work staffing at all PACE Centers. As a member of the Neighborhood PACE Social Work team, the Social Work Manager is responsible for providing clinical services and care coordination for Neighborhood PACE Participants across all teams. The Neighborhood PACE Social Work Manager is an integral member of Neighborhood PACE's Interdisciplinary Teams. In this capacity, the Social Work Manager conducts clinical assessments, formulates treatment plans which are updated on the care plan; coordinates interventions with other providers and members of the IDT to support participants' mental health consistent with Neighborhood PACE policies and procedures. The Social Work Manager reports directly to the Neighborhood PACE Director of Clinical Operations and is a member of the PACE Leadership team.

Clinical Supervision

• Recruits and hires new social workers and participant navigators.
• Orients new social workers utilizing a written training manual, individual and group mentoring, online training and a written training checklist in collaboration with the Center Director.
• Provides regularly scheduled individual and group clinical supervision of social work staff to ensure that practices, standards and performance are consistent with social work policies, procedures, workflows and documentation standards.
• Is available to social work staff as needed for clinical problem-solving.
• Provides direct supervision of Social Workers and Participant Navigators.
• Oversees the clinical performance of social workers as it relates to the Interdisciplinary Team
• With the social work team, facilitates the development and implementation of social work tools for assessments, care planning and interventions.
• Collaborates with the Director of Clinical Operations to audit social work policies and procedures, updating as needed.
• Maintains knowledge of current evidence-based practice and the impact of the regulatory environment on social work practice.
• Manages a clinical caseload in accordance with needs across the centers.

Leadership

Discipline-Specific Competencies

Organizational Competencies

Knowledge, Skills, and Abilities Required

Master's in Social Work required. LICSW required. Minimum of three years of related work experience in ambulatory or homecare settings with at least one year of experience working with a geriatric population. Experience in a managed care setting highly preferred. Must have the ability to clearly communicate standards and requirements and mentor staff with multiple levels of licensure, experience and responsibility. Must have the skills to implement and oversee performance standards across a range of Social Work practices and to analyze and correct deficiencies and inefficient practices when they occur. Must demonstrate creativity, flexibility, and openness to new ideas. Must be proficient in documentation and communication in Microsoft office, Epic Care and other computerized documentation and management systems. Must have demonstrated leadership potential. BLS required.

NeighborHealth is an equal employment / affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and / or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request.

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