Team Member Mid Day

Who Planet Fitness is

Planet Fitness is home of the Judgement Free Zone (JFZ) which means we don’t cater to body builders or power lifters but focus more on general fitness. We believe in creating a non-intimidating comfortable environment where everyone can work out.

Here are some cool facts about Planet Fitness.

• Started in Dover, NH in 1992
• 2,300 + locations world-wide and growing
• Over 15 million members world-wide
• Free pizza, bagels, and tootsie rolls for members
• Awesome benefits for team members

Compensation, Benefits, And Opportunities

Role Qualifications

EDUCATION | CHARACTER & POSITIVE ATTITUDE | STRONG WORK-ETHIC

EDUCATION : High School Diploma or Equivalent

CHARACTER & POSITIVE ATTITUDE : Believes and acts with integrity & is excited about life. Smiles.

WORK-ETHIC : Self-motivated, detail oriented, reliably executes on deliverables on tasks.

Essential Role Functions

COMMUNICATION SKILLS | MEMBER ADVOCATE | ATTENTION TO DETAIL

CUSTOMER RELATIONS : Welcome and greet members, assist with check-in, and informational / account inquiries. Actively participates in upholding the Judgment Free Zone (JFZ).

CUSTOMER ONBOARDING : Helps new members learn the facility and equipment / amenities.

TEAMWORK CONTRIBUTIONS : Productively contributes to our customer and company needs by demonstrating a willingness to take on additional responsibilities and solve problems.

TECHNOLOGICAL APTITUDE : Operate IPAD / Tablet, Microsoft Office, point of sale system, and the member management system.  Understand and demonstrate proficiency with company app.

CLEANLINESS : Look over club appearance, maintain club hygiene and equipment cleanliness standards, participate in inventory initiatives, and restocking of products or retail offerings.

TOURING : Show potential members through the location and while proficiently sharing information about our culture, mission, fitness training, equipment, and amenities offerings.

Company Mission, Vision, & Values

Mission : Provide a workout experience that is Judgment Free, deliver “raving fans service”, ensure our facility is clean and well cared for, and provide state of the art equipment for every one of our customers.

Vision : Become world-class at developing our judgment free zone environment so to inspire others to physically change their lives for the better.

Values : Learners for life, people before profits, be exceptional, everyone has something special to contribute, and you are in control of your career ambitions.