Account Director

Principal Objectives :

The Account Director is responsible for the active account management of a select portfolio of key accounts in their region. A senior member of the Client Success team, they are responsible for nurturing existing enterprise level client relationships and hitting retention and performance targets. This role will proactively assist clients in the use of Vista products and provide guidance, training and support to the regional Client Success team as required.

A regional role, the Account Director reports to the Regional Head of Client Success who will oversee project prioritization and deployment.

About Vista

Vista is a global leader in the film industry software solutions. We are one of the leading producers of software for the cinema market worldwide. Vista software is used to operate cinemas in over 65 countries around the world including the USA, Canada, Mexico, UK, India, China, Hong Kong, Taiwan, Australia, New Zealand and others.

Key Responsibilities :

Customer Engagement

• Build and maintain proactive relationships by understanding clients' needs.
• Align client objectives with Vista Group products and services.
• Ensure project oversight, managing escalations as necessary.

Account Ownership

Billing & Forecasting

Issue Resolution :

Cross-Functional Collaboration :

Continuous Learning

People Management :

Requirements

Benefits

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Our employees are our most important asset and that’s reflected in our benefits. We offer :

Sound like you? Apply today!

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Vista Group is an Equal Opportunity Employer :

Vista Group complies with all Federal, State and Local law prohibiting discrimination on the basis of race, religion, creed, color, national origin, ancestry, medical condition (including genetic characteristics), mental and / or physical disability or handicap, marital status, sex, age, veteran status, citizenship status, sexual orientation, gender identity, political party preference, political belief, socioeconomic status, familial status, registered domestic partner status, military service, pregnancy, childbirth and related medical conditions and any other characteristic or activity protected by federal, state or local law.