Manager, Social Work

Social Work Manager

Summary : Responsible for managing a team of social workers, inclusive of daily operations, clinical supervision, and administrative support. The Social Work Manager is responsible for ensuring the delivery of high-quality patient care, and social work collaboration with other healthcare professionals to address the psychosocial needs of individuals and families. The Social Work Manager plays an integral role in program development, advancing quality initiatives, and contributing to strategic planning efforts to elevate the scope of social work services that deliver the highest level of impact and value.

Essential Functions :

• Establish / support a social work clinical escalation pathway to be utilized by social work staff and other members of the interdisciplinary team when social work leadership intervention is needed.
• Conduct social work staff meetings on a regular cadence that includes overview of performance metrics at least quarterly, incorporates community partner engagement to support care progression and discharge planning, and reinforces hospital goals and priorities and the departments role in achieving them.
• Oversee the coordination of clinical social work services, ensuring timely and appropriate social work interventions.
• Evaluates and advances opportunities for social work program growth, quality improvement, and alignment with broader hospital initiatives.
• Attend daily hospital safety huddle.
• Manage daily social work operations inclusive of staffing / time off requests and payroll support.
• Responsible for generating and reviewing weekly productivity reports for all social work staff, identifying trends related to service line engagement, patient acuity, and staffing gaps to inform operational planning and resource allocation.
• Responsible for Social Work Administrator On-Call duties during the afterhours, weekends, and holidays. This responsibility is part of a calendar rotation.
• Responsible for social work recruitment, social work hiring, onboarding, and orientation.
• Responsible for completing annual performance evaluations for all social work staff inclusive of per-diems and the Addiction Recovery Patient Navigator.
• Oversees staff performance, addressing areas of concern, providing coaching, and implementing performance improvement plans as needed to ensure high quality social work practice.
• Support and participate in ongoing efforts to provide opportunities for social work clinical education and professional development.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications :

Education : Masters Degree Social Work required. Can this role accept experience in lieu of a degree? No. Licenses and Credentials : Licensed Independent Clinical Social Worker - LICSW - preferred.

Experience : Clinical social work experience 5-7 years required. Supervisory or management experience 2-3 years required.

Knowledge, Skills, and Abilities :

Physical Requirements :

Remote Type : Onsite

Work Location : 1133 Centre Street

Scheduled Weekly Hours : 40

Employee Type : Regular

Work Shift : Day (United States of America)

Pay Range : $80,808.00 - $117,499.20 / Annual

Grade : 8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications, and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

Brigham and Womens Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework : At Mass General Brigham, our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.