Data Center Manager, AMER

It's more than a job

In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel’s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.

How you create impact

As the Data Center Manager for the AMER region you will manage a team of senior system engineers and provide leadership across the organization, from overseeing operational excellence to resource and project planning for all infrastructure related topics.

• Oversee the 24×7 operations of the data center including infrastructure (servers, storage, network), physical facility (power, cooling, space, racks), site services and logistics
• Provide direction and assistance to the Open Systems Engineering team including operations, on-call scheduling and escalations
• Confer with end-users, clients, or senior management to define business requirements for complex systems and infrastructure support and growth
• Document the company’s existing systems architecture and technology portfolio and make recommendations for improvements
• Participate in AMER region INCO / IMOD rotation
• Responsible for incident management and 24x7 on call support
• Develop and execute test plans to check infrastructure and systems technical performance. Report on findings and make recommendations for improvement.
• Ensure the infrastructure adheres to the requirements for availability, stability, security, compliance and efficiency
• Review new and existing projects and procurement or outsourcing plans for compliance with standards and architectural plans
• Understand, document, communicate, and enforce global policies for standardizing systems for security, compliance and support
• Complete assigned projects within budgetary and scheduling guidelines
• Drive operational excellence, continuous improvement and cost efficiencies
• Monitor key metrics (uptime, PUE, utilization, mean time to repair, service level agreements) and support internal and external audits
• Provide executive visibility : status reports, dashboards, risk and mitigation plans, site health, major incident post-mortems.

What we would like you to bring

What's in it for you

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical / dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-PD1

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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