Executive Assistant I

Make Banking A Fifth Third Better

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General Function

Reserved for use for executive assistants supporting senior executives in the C or D band who are direct reports to a Regional President or to a senior executive in the B band. Performs a wide range of support for an executive, relieving him / her of administrative duties often of a confidential, diversified, and complex nature. Serves as management delegate for email inbox and systems. Initiative and judgment are required in the absence of specific directions from the executive. May serve as a liaison with others within and outside the company regarding administrative issues related to purchasing, personnel, facilities, and operations.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Essential Duties & Responsibilities

• Provides administrative support to the area executive. Judgment and initiative are required in certain situations.
• Administers programs, projects, campaigns and / or processes for the operating unit served.
• Coordinates manager's schedule, makes appointments, and arranges and coordinates travel schedules.
• Answers, screens, and directs incoming calls determining those which can be handled by subordinates to the executive.
• Assists in the preparation of administrative reports, performs difficult and / or sensitive information gathering, completes moderately complex reporting and analysis, and distributes such reports to the appropriate people.
• Greets internal and external customers answering questions of a complex nature.
• Sorts and distributes incoming mail as well as preparing outgoing mail and other correspondence. Responds to incoming mail and other materials not requiring the attention of the executive.
• Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities.
• Liaisons with key executives, external management personnel, and other persons important to the bank to transmit information and obtain data.
• Creates written correspondence and reports from rough drafts, making changes in grammar, punctuation or spelling as needed.
• Organizes and maintains confidential file system and files correspondence and other records.
• Serves as a liaison to others outside the department related to administrative requests.
• Other administrative duties as assigned.

Supervisory Responsibilities

None.

Minimum Knowledge, Skills & Abilities Required

Location Birmingham, Michigan 48009

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.