Talent.com
Branch Coordinator
Branch CoordinatorOwens & Minor • Raleigh, NC, US
Branch Coordinator

Branch Coordinator

Owens & Minor • Raleigh, NC, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Branch Coordinator

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customersand their patientsare at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

Owens & Minor teammate benefits include :

  • Medical, dental, and vision insurance, available on first working day
  • 401(k), eligibility after one year of service
  • Employee stock purchase plan
  • Tuition reimbursement

Job Summary

Our Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction. Working collaboratively with patients, providers and other team members, Branch Coordinators ensure orders are received and processed timely, efficiently, and accurately. Branch Coordinators play an important role in ensuring Apria is paid for the services we provide by obtaining all necessary documentation required to bill health insurance plans.

The anticipated pay for this position is $20.00 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.

Essential Duties And Responsibilities

  • Act as first point of contact to patients arriving in person.
  • Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues, work with the branch team and other departments to find appropriate resolutions and escalate queries or concerns when necessary.
  • Perform processing duties for the branch; including, but not limited to, creating, and working with new orders, reviewing multiple systems simultaneously to assist customers, confirming delivery appointments, verifying insurance, obtaining authorization of equipment based on payor guidelines, monitoring incoming faxes, and performing data entry.
  • Work with sales team, referrals and / or patients to gather documentation / information needed to meet insurance guidelines. Requests health plan authorizations / information as required; either electronically or verbally.
  • Review of new and recurring patient accounts, obtain all necessary documentation from the referral source to bill the individual health insurance plans, allowing our patients to maximize their available health plan benefits and to receive the much-needed care as soon as possible.
  • Collect credit card payments and billing information, reconcile daily receivables, and submit to the lock box.
  • Perform outbound customer satisfaction calls to patients and referrals.
  • May conduct downloads of recording devices such as apnea monitors, oximeters, CPAP devices and other respiratory equipment.
  • May perform functional tests on certain respiratory equipment.
  • Performs other duties as required.

    • Supervisory Responsibilities

  • None

    • Minimum Required Qualifications

    Education and / or Experience

  • High School Diploma or equivalent
  • At least one-year related work experience

    • Certificates, Licenses, Registrations or Professional Designations

  • None

    • Skills, Knowledge And Abilities

  • Organizing
  • Problem Solving / Analysis
  • Patient Focused
  • Teamwork
  • Time Management / Multi-tasking
  • Effective communication in person, on the phone and electronically

    • Computer Skills

  • Intermediate to advanced computer skills
  • Proficient working within multiple systems at once

    • Language Skills

  • English (reading, writing, verbal)

    • Mathematical Skills

  • Intermediate level math skills

    • Preferred Qualifications

    Education and / or Experience

  • At least two years' experience in an office environment, healthcare setting or call center
  • Experience utilizing multi-line phone-system.

    • Physical Demands

  • While performing the duties of this job, the employee uses his / her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear.
  • The employee uses computer and telephone equipment.
  • Specific vision requirements of this job include close vision and distance vision.
  • Regularly required to use hands to write, use computer or handheld device (tablet), telephone and use a document imaging system and manipulate documents.
  • Regularly required to read documents and write neatly, legibly and transcribe accurate information and numbers / values.
  • Employee continually engages in activities that require talking and hearing.
  • This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping.
  • Occasionally required to stand, lift, push or pull objects ranging from 10 lbs - 40 lbs.

    • Work Environment

  • Work is performed in an office setting with exposure to moderate noise and indoor florescent lighting.
  • The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

    serp_jobs.job_alerts.create_a_job

    Branch Coordinator • Raleigh, NC, US

    Job_description.internal_linking.related_jobs
    AP Coordinator II-Workflow

    AP Coordinator II-Workflow

    Builders FirstSource • Raleigh, NC, United States
    serp_jobs.job_card.full_time
    We are Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. You'll feel proud of the work you do here ever...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Branch Manager

    Senior Branch Manager

    Ferguson • Garner, North Carolina, United States
    serp_jobs.job_card.full_time
    This job is with Ferguson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Job Posting : Si...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Regional Account Executive, SMB (BCH)

    Regional Account Executive, SMB (BCH)

    RELIAS • Morrisville, NC, United States
    serp_jobs.job_card.full_time
    Are you looking for a high energy, strategic, and fast-paced position as a Regional Account Executive, SMB (BCH)? Join Relias, the company changing lives throughout the world by helping healthcare...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance Buzz • Lillington, North Carolina, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Operations Court Coordinator (Hybrid)

    Operations Court Coordinator (Hybrid)

    First Citizens Bank • Raleigh, NC, US
    serp_jobs.job_card.full_time
    We are looking for candidates who live within a commutable drivable distance to our Raleigh, NC office.The schedule for this role is typically Monday-Friday 8 : 00am-5 : 00pm EST (subject to change bas...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    STORE MANAGER IN ERWIN, NC

    STORE MANAGER IN ERWIN, NC

    Dollar General • Erwin, North Carolina, United States
    serp_jobs.job_card.full_time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Transition Coordinator - QP (Eastern Counties, NC)

    Transition Coordinator - QP (Eastern Counties, NC)

    Vaya Health • Raleigh, NC, United States
    serp_jobs.job_card.full_time
    Remote - must live in or near Franklin, Granville, Vance, Person, Wake, Durham, or Warren counties, North Carolina.Ther person in the role must live in North Carolina or within 40 miles of the NC b...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Warehouse Auditor

    Warehouse Auditor

    Capstone Logistics, LLC • Dunn, NC, US
    serp_jobs.job_card.full_time
    Shift : 3pm- Until Finish| Seven Operation| Schedule set at time of hire.Shift : 3pm- Until Finish| Seven Operation| Schedule set at time of hire. People want to work at Capstone because of our high-p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Branch Operations Coordinator Capital Blvd Branch

    Branch Operations Coordinator Capital Blvd Branch

    North Carolina Staffing • Raleigh, NC, US
    serp_jobs.job_card.full_time
    Are you looking for more? Find it here.At Wells Fargo, we're more than a financial services leader we're a global trailblazer committed to driving innovation, empowering communities, and helping o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Key Carrier Coordinator

    Key Carrier Coordinator

    TJX • Garner, NC, US
    serp_jobs.job_card.full_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Board Certified Behavioral Analyst - School (BCBA) in Wake Forest, NC

    Travel Board Certified Behavioral Analyst - School (BCBA) in Wake Forest, NC

    AlliedTravelCareers • Wake Forest, NC, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Aequor to find a qualified BCBA - School in Wake Forest, North Carolina, 27587!.Aequor is now hiring a full-time Board Certified Behavior Analyst (BCBA) for the ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Branch Manager

    Senior Branch Manager

    ABM Industries • Raleigh, NC, US
    serp_jobs.job_card.full_time
    Are you a passionate leader with a talent for building successful teams and driving business growth?.This is your chance to lead the charge as. In this role, you'll wear many hats and be the masterm...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Executive Director, Business Development - Core

    Executive Director, Business Development - Core

    Syneos Health / inVentiv Health Commercial LLC • Raleigh, NC, United States
    serp_jobs.job_card.full_time
    Executive Director, Business Development.Executive Director, Regional BD.This role blends strategic account farming with targeted hunting activities- balancing proactive expansion of existing accou...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    MEP Coordinator - Mission Critical Construction

    MEP Coordinator - Mission Critical Construction

    Pepper Construction Group • Raleigh, NC, United States
    serp_jobs.job_card.full_time
    With offices in Illinois, Wisconsin, Indiana, and Ohio and nearly 100 years of experience, we combine cutting-edge methods and technology with practical execution to bring our clients’ visions to l...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Home Care Performance Improvement Coordinator

    Home Care Performance Improvement Coordinator

    UNC Health Care • Raleigh, NC, United States
    serp_jobs.job_card.full_time
    UNC Home Care is seeking a candidate with process improvement experience.Will consider candidates with RN or Physical Therapy experience. Become part of an inclusive organization with over 40,000 te...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Clinical Coordinator - Charge Registered Nurse - Dialysis

    Clinical Coordinator - Charge Registered Nurse - Dialysis

    Fresenius Medical Care • Dunn, NC, US
    serp_jobs.job_card.full_time
    PURPOSE AND SCOPE : Supports FMCNA’s mission, vision, core values and customer service philosophy.Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requireme...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    HR & Payroll Coordinator

    HR & Payroll Coordinator

    Accentuate Staffing • Morrisville, NC, US
    serp_jobs.job_card.permanent
    Accentuate Staffing is recruiting for an HR Admin & Payroll Coordinator with one of our clients, a medical technology company based in Morrisville, NC. This individual will support both HR and accou...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Branch Customer Service and Sales Rep - Wake Forest, NC

    Branch Customer Service and Sales Rep - Wake Forest, NC

    The Auto Club Group • Wake Forest, NC, United States
    serp_jobs.job_card.full_time
    It's a great time to join AAA The Auto Club Group!.JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD.Why Choose a Career with the AAA The Auto Club Group (ACG). Established brand that has been ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted