ServiceNow Engagement Manager - Project Manager

Lead impactful projects for a global tech leader as an ServiceNow Engagement Manager at Capgemini.

Key Responsibilities :

• Coordinate the cost, schedule, and technical performance of company programs or subsystems of major programs.
• Lead all phases of programs, from inception through completion, ensuring seamless execution.
• Establish turning points and monitor adherence to master plans and schedules, identifying program challenges and securing solutions such as prioritization or contractual adjustments.
• Identify and mitigate program risks and issues to ensure successful implementation.
• Serve as the primary client contact for program activities, leading review sessions to discuss cost, schedule, and technical performance.
• Direct the work of employees assigned to the program from technical and administrative areas, ensuring detailed collaboration.
• Author Statements of Work (SOWs) and participate in the negotiation of contracts and contract changes. Coordinate financial terms and conditions of contracts.
• Develop new business opportunities or expand the product line with the client in collaboration with Sales and Account Leads.

Required Skills :

Desired Skills :

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer :

Join us at Capgemini and become part of a high-reaching team that is determined to build tangible impacts for enterprises and society through innovation and technology. We are committed to encouraging an inclusive environment where every team member can thrive and challenge at the highest level.