Event Concierge

Job Description

Job Description

Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus offers timeless culture, vibrant and storied surroundings, imaginative and collaborative food and drink, and immersive experiences. In it's reimagining, the 407 room downtown hotel recalls a grand European home.

Possessing a love for food and a passion for hospitality, this individual stays curious and craves knowledge. This team member is able to solve problems diplomatically and helps to create thoughtful teaching moments for their fellow team members on all things service, menus, and beverage pairings. Their primary role as senior server on the floor is to help create memorable guest experiences for all that walk in the door.

• Assist Convention Services and Catering Managers with coordination of groups as needed
• Meet group meeting planner prior to functions and assist throughout the program
• Establishes rapport with clients and functions as Manager’s liaison.
• Special projects as assigned by Department Manager.
• Acts as a liaison between clients and all internal departments
• Attends pre-cons, resume and Banquet Event Order meetings
• Receives signed Banquet Event Orders for all functions
• During conference, will ensure the meeting arrangements are to specifications
• Attends post-con meetings at conclusion of conference when necessary
• Ensure personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
• Develop and maintain positive working relationships with others, and support team to reach common goals.
• Ensure adherence to quality expectations and standards
• Stand, sit, or walk for an extended period or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

Qualifications

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO / PTO exchange, medical / dental / vision benefits, maternity / paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender / sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.