Account Manager

Account Management Specialist

This position works to develop existing accounts within a defined territory for ABM which includes Technical Solutions. This position works with existing clients to explore the strengths and weaknesses of their current service program and works with a team of subject matter experts to develop and implement an effective sales strategy for either an individual or a bundled solution. This position owns the strategic selling process and communicates value to resolve the client's issues and is responsible for the orchestration of the sales process, implementing an account management program including the implementation and transition process for new business.

Benefit Information :

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit Employee Benefits | Staff & Management.

Essential Functions :

• Identify, plan, and execute growth strategies and tactics for existing clients.
• Partner with ATS subject matter experts to help coauthor unique and outside-the-box solutions.
• Develop risk-mitigation strategies to assist customers in budgeting for future projects by eliminating costly emergency service calls.
• Develop and present pricing options for service and planned maintenance agreements and assist the partners in budgeting for future.
• Benchmark partner facilities to target inefficiencies to see where they stack up against other businesses in their industry and area.
• Develop and maintain strong business partnerships with the purpose of gaining the client's trust, meeting their objectives, and delivering value added solutions.
• Partner with the Project Development team to build financial and life cycle analyses with our tools, to quantify value from the customer's perspective.
• Generate and deliver impactful proposals with professional executive level presentations that lead to signed contracts.
• Participate in sales and industry training and converting that training to sales results.
• Coordinate and cooperate with other members of the operations and sales team in the branch location to ensure the customer needs are achieved.
• Track all sales activities in Salesforce.com.
• Special projects and other duties as assigned.
• Develop technical abilities in discussing HVAC equipment and their maintenance requirements.
• Prepare estimates for those maintenance contracts you will be proposing.
• Provide total facilities solutions for HVAC, Sheet Metal, Preventative Maintenance, and Building Automation Systems.
• Collaborate with Lighting, Power, Energy, and eMobility teams.

Required Qualifications :

Education : Bachelor's degree or equivalent experience.

Experience : 3+ years of experience within facilities services / account management.