German Speaking Customer Service for Aviation industry

German Speaking Customer Service Representative

Patrique Mercier Recruitment is seeking a dedicated German Speaking Customer Service representative to join a leading company in the aviation industry. As the premier agency for candidates pursuing careers in their native language abroad, we excel in matching skilled professionals with the right employers across several industries, including consumer services, social media, gaming, healthcare, and more. Our rigorous recruitment process ensures that we connect talented individuals with exceptional career opportunities, making a significant impact in their professional lives. This role is ideal for someone who is passionate about providing top-notch customer service and has a keen interest in the aviation sector. If you have a knack for problem-solving and thrive in a fast-paced environment, this could be the perfect position for you. At Patrique Mercier Recruitment, we pride ourselves on our commitment to your career development and helping you find your dream job abroad. Join our team and be part of an innovative company that values your skills and aspirations.

Responsibilities

• Respond to customer inquiries in German, providing information and support related to the aviation services.
• Handle customer complaints and assist in resolving issues in a timely and professional manner.
• Maintain a high level of knowledge about aviation products and services to better assist customers.
• Collaborate with other departments to ensure a seamless experience for customers.
• Document customer interactions and feedback accurately in the company's CRM system.
• Assist in training new team members on customer service protocols and best practices.
• Continuously improve personal performance by seeking feedback and participating in training opportunities.