Student Accounting Assistant
The Student Accounting Assistant supports the day-to-day functions of the Residential Life, Housing and Food Services main office, with a focus on financial operations. This role is ideal for students interested in customer service, finance, or university operations. Primary responsibilities include auditing student housing charges, assisting students with billing inquiries, and providing administrative support. This position also serves as a backup for the front desk team and housing tour guides.
Responsibilities :
- Assist the accounting team in reviewing and auditing housing and dining charges.
- Help ensure billing accuracy and support reconciliation processes.
- Assist in entering, verifying, and maintaining financial records.
- Respond to student inquiries regarding housing and dining charges in person, by phone, and via email.
- Provide excellent customer service by guiding students through their account details and payment processes.
- Serve as a backup for the front desk team by answering general housing questions, processing paperwork, and directing visitors.
- Assist with organizing documents, filing, and office projects as needed.
- Serve as a secondary tour guide for prospective students and families visiting the residence halls.
- Represent the department in a professional and welcoming manner.
Preferred Qualifications :
Strong attention to detail and organizational skills.Excellent communication and customer service skills.Ability to maintain confidentiality and professionalism when handling student information.Basic knowledge of Microsoft Excel and / or financial systems (training provided).Friendly and approachable demeanor with a team-oriented mindset.Learning Outcomes :
Demonstrate professional communication and customer service skills.Understand basic auditing and financial review procedures.Develop problem-solving skills in a university business operations environment.Exhibit professionalism in handling sensitive information and student interactions.Schedule : 10-15 hours per week
Compensation : $13 / hr
Student Employee Level 1