Technical Content Writer

Job Details

Description

About Inhabit

Inhabit operates a unique collective of tech-forward companies serving the residential, commercial, and short-term rental industries. Our team members deliver best-in-class software solutions and services while fostering innovation and collaboration with business leaders and industry experts. Inhabit believes that property managers are central to the success of the residential and short-term rental markets and delivers products built to empower them, their investors, and communities. Come help build the company you want to Inhabit. To learn more, visit.

About ResMan

ResMan is a provider of cloud-based software services to the multifamily housing industry. One in three Americans rent their homes and ResMan makes software that makes that possible. ResMan is dedicated to delivering exceptional service experience for owners, managers, and residents of multifamily real estate.

Our belief and commitment are built on 3 ResMan core values :

Own What You Do - You commit to individual accountability and fulfilling our vision

Believe in the Impossible - We believe everything is possible through creative thinking and exceptional effort

Win Together We consistently deliver outstanding results through collaborative, supportive, trusted relationships

Job Description

The Content Writer / Video Creator will be responsible for processing documentation, eLearning videos, and other content development initiatives maintained by the Training team. The Content Writer / Video Creator will primarily support initiatives put forth by the Manager of Training but will also collaborate with the Product team to ensure quality assurance of user guides and / or articles.

In addition, you will be responsible for all creation of eLearning videos. Experience in working in video creation, editing and a desire to create engaging, educational materials for our clients.

What You’ll Do (Functions & Responsibilities)

Responsible for creating and updating product articles on a timely basis

Ability to create, edit and manage eLearning video courses

Maintain accurate records for our courses

Creating compelling headlines and body copy that will capture the attention of the target audience

Measure impact and preform analysis to improve KPI’s

Build and manage an editorial calendar; coordinate with Lead Trainer to ensure standards

Strict adherence to the company style guides, branding and policies for publication

Qualifications

What We're Looking For (Minimum qualifications)

• 2 plus years of experience in content writing, preferably in SaaS, PropTech, or real estate / property management industries
• Ability to manage multiple projects and meet deadlines
• Excellent grammar, editing, and proofreading skills
• Previous experience in writing training and process documents; technical writing a plus
• Proven record of excellent writing demonstrated in a professional portfolio
• Strong interpersonal skills and willingness to communicate with colleagues and leadership
• Ability to analyze, organize and integrate large amounts of information into clear, concise presentations
• Excellent analytic skills with experience in Salesforce, Snagit, Camtasia, Articulate and Vimeo

Education Requirements

Type

Location

Benefits Include

Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants.

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