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Installation Manager
Installation ManagerBCI Acrylic • Billings, MT, US
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Installation Manager

Installation Manager

BCI Acrylic • Billings, MT, US
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Installation Manager Bath & Shower Remodeling

Bath Concepts Independent Dealers is a trusted, locally operated remodeling company known for delivering stylish, low-maintenance, and cost-effective bath, roofing, siding, and window solutions to homeowners, commercial clients, and customers with accessibility needs. Backed by years of experience and a commitment to excellence, we've earned an exceptional reputation for quality craftsmanship in acrylic bath and shower systemsand we bring that same standard to every product we offer.

About the Role : We're looking for an experienced Installation Manager to lead our installation teams. This is a full-time, hands-on leadership role ideal for someone with a background in construction, installation, and quality control who's ready to manage a dynamic team and ensure exceptional customer experiences from start to finish.

Key Responsibilities :

  • Oversee and schedule all bath system installations
  • Lead and support installation crews, ensuring timely, high-quality workmanship
  • Review customer contracts and coordinate product orders
  • Manage warehouse inventory and vendor relationships
  • Ensure full customer satisfaction and follow-up after installations
  • Conduct regular check-ins with clients and request referrals
  • Handle all permitting, documentation, and CRM updates
  • Support installers with on-site issues and service calls
  • Analyze job costs and service trends for continuous improvement
  • Assist in hiring, onboarding, and training of installation staff
  • Manage calendars for installation scheduling and time-off requests
  • Maintain accurate records of timesheets, receipts, and job completions

What We're Looking For :

  • 5+ years of installation or construction experience
  • Background in acrylic bath systems
  • Plumbing knowledge (highly preferred)
  • Proven leadership and team management skills
  • Quality assurance and customer service experience
  • Valid driver's license and clean driving record
  • Compensation & Benefits :

  • Competitive salary commensurate with experience
  • Supportive and professional work environment
  • Opportunity for long-term career growth with a growing company
  • Join Us! If you're ready to take the next step in your career with a company that values quality, integrity, and customer satisfaction, we'd love to hear from you!

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    Installation Manager • Billings, MT, US

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