ITSM Automation Engineer

Automation Engineer (Workato Azure Foundry AI) with ITSM Servicenow and API integrations (Powershell JavaScript or Python scripting.

6 month contract

Looking for candidates that have developed and maintained automated workflows integrations and custom solutions across ITSM platforms (Servicenow Cherwell Ivanti BMC Helix or Jira Service Management). Candidates should have optimized customer knowledge base automation utilizing Jira Bot and custom built tools. Must have implemented low-code / no-code automation solutions using Workato Azure Foundry AI or similar platforms. Must ensure scalability security and efficiency of automation solutions. Design and maintain API integrations between ITSM tools enterprise applications and third party services. Able to monitor automation performance troubleshoot issues and improve system efficiency.

Required Qualifications

5 years of experience in automation engineering ITSM or software development .

Proficiency in automation platforms such as Workato Azure Foundry AI or similar tools .

Experience with ITSM tools such as ServiceNow JIRA Service Management or similar platforms.

Strong understanding of API integrations scripting (Python PowerShell JavaScript) and automation frameworks .

Familiarity with low-code / no-code automation platforms and their best practices.

Key Skills

Continuous Integration,APIs,Automotive software,Test Cases,Electrical Engineering,Junit,Distributed Control Systems,Testng,Java,Test Automation,Programmable Logic Controllers,Selenium

Employment Type : Full Time

Experience : years

Vacancy : 1