Customer Relations Outfitter

POSITION SUMMARY :

The Customer Relations Associate performs various Customer Service activities to include greeting and acknowledging all customers in a prompt and friendly manner handling merchandise with care providing information and direction to customers.

ESSENTIAL FUNCTIONS :

• Secures all firearms brought into the store with trigger locks.
• Checks in all Vendor representatives completing the necessary visitor log information and controlling the visitor badges.
• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Greets all customers as they enter the store in a friendly and outgoing manner.
• Handles customers merchandise returns; complete refund / exchange paperwork.
• Sorts returns by category and return to proper area.
• Sells appropriate Hunting and Fishing Licenses.
• Handles and administers all incentive and reward programs.
• Remains product knowledgeable.
• Remains aware of advertised sales.
• Keeps work area clean neat and well stocked with supplies.
• Follows all Company Policies and Procedures.
• Provides a legendary experience for every customer every time by assisting customers in making buying decisions by :

identifying and evaluating customers needs

EXPERIENCE / QUALIFICATIONS :

KNOWLEDGE SKILLS AND ABILITY :

TRAVEL REQUIREMENTS :

PHYSICAL REQUIREMENTS :

INDEPENDENT JUDGEMENT :

Full Time Benefits Summary :

Enjoy discounts on retail merchandise our restaurants world-class resorts and conservation attractions!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race color creed religion sex pregnancy sexual orientation gender identity age national origin ancestry citizenship status disability veteran status genetic information or any other basis protected by applicable federal state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process please visit your nearest location or contact us at

Bass Pro Shops

Key Skills

Revenue Cycle Management,Marketing,Public Relations,Algebra,MailChimp,Media Relations,Social Listening,Relationship Management,Customer relationship management,Medicare,Public Speaking,Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1