User Experience Analyst (User Experience Analyst II - Information Technology Ser

Overview Job summary : Develop user interfaces and themes for web applications, campus map, campus portal, mobile app and other campus web systems. Execute all design stages from concept to final hand-off, including building front-end assets (HTML / CSS / JS) and versioning via GIT. Create wireframes, storyboards, user flows, and process flows to effectively communicate user interaction and design ideas. Provide department, division and campus with design consultation based on CSUSB standards.

Responsibilities Develop user interfaces and themes for web applications, campus map, campus portal, mobile app, and other campus web systems. Utilize user feedback and collaborate with project teams to ensure designs are effective, user-centered, and aligned with requirements. Create custom themes and extend existing themes for Drupal and any necessary third-party systems. Execute all design stages from concept to final hand-off, including building front-end assets (HTML / CSS / JS) and versioning via GIT.

Create wireframes, storyboards, user flows, and process flows to effectively communicate user interaction and design ideas. Present designs and key milestone deliverables to peers and executive level stakeholders. Conceptualize original ideas that bring simplicity and user-friendliness to complex design requirements. Create mock-ups of user interfaces based on client specifications.

Promote design guidelines, best practices and standards across multiple platforms. Provide department, division and campus with design consultation based on CSUSB standards. Work cooperatively with the Office of Marketing & Communications to achieve objectives and adhere to university branding guidelines.

Adhere and apply Web Accessibility guidelines to the CMS environment and other appropriate web environments.

Perform other job-related duties as assigned by the Administrator or designee. Stay current with emerging technology and industry trends to improve the user experience.

Qualifications Minimum Qualifications

Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.

Required Qualifications

Working knowledge and ability to design scenarios, sketches, story boards, user personas, user flows, wireframes, motion studies, and prototypes. Working knowledge of user experience research and design principles. Strong project management, planning, and organizational skills to plan, organize, and manage multiple projects. Strong communication and interpersonal skills with the ability to conduct focus groups and related assessment research and brainstorming sessions. Strong analytical skills to evaluate and understand user and business needs and design, develop, and implement solutions. Skill in leading, directing, and training others. Proficiency in using applicable software and design platforms.

Preferred Qualifications

Proficient understanding in the creation of Drupal & Twig theming. Understanding of code versioning tools, such as Git. Experience working in higher education. Understanding of WCAG 2.2 web accessibility content guidelines. Proficient in image authoring tools such as Illustrator or Photoshop. Proficient understanding of web markup, including HTML5, CSS3. Proficient understanding of server-side CSS pre-processing platforms, such as LESS and SASS. Understanding of advanced JavaScript libraries and frameworks, such as jQuery, NodeJS, and React. Bachelor’s Degree (or equivalent related experience) in Computer Science, UX Development, Design, or related field. At least 2 years front-end development experience. Should have strong verbal, written, and interpersonal communications skills.

Compensation and Benefits Anticipated Hiring Step : Step 1 $6,492.00 per month. Classification Salary Step Range : Step 1 $6,492.00 per month – Step 20 $9,458.00 per month. The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Position Information Work status : Full-time / Exempt / Temporary (up to one year with the possibility of further renewal)

Academic year schedule : Monday through Friday (8 : 00 am – 5 : 00 pm), some evenings / weekends.

Summer schedule : Monday through Thursday (7 : 00 am - 5 : 30 pm), some evenings / weekends.

Staff : The application deadline is : October 22, 2025

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Conditions of Employment Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and / or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at here.

Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action / Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. For more information about Diversity & Inclusion at CSUSB, please visit here.

Closing Statement Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

Smoking CSUSB is a smoke and tobacco-free campus. See policy at here.

Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at : here

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In Summary : Develop user interfaces and themes for web applications, campus map, campus portal, mobile app and other campus web systems . Execute all design stages from concept to final hand-off, including building front-end assets (HTML / CSS / JS) Create wireframes, storyboards, user flows, and process flows to communicate user interaction and design ideas .

En Español : Desarrollar interfaces de usuario y temas para aplicaciones web, mapas del campus, portal de campus, aplicación móvil y otros sistemas web del campus. Ejecutar todas las etapas de diseño desde el concepto hasta la entrega final, incluida la construcción de activos front-end (HTML / CSS / JS) y la versión a través de GIT. Crear wireframes, storyboards, flujos de usuarios y procesos para comunicar eficazmente la interacción con los usuarios e ideas de diseños. Proporcionar departamento, división y campus con consultas de diseñar basadas en estándares CSUSB. Responsibilidades Proporcionar consultas de diseño basadas en los estándares del CSUSB. Trabajar cooperativamente con la Oficina de Marketing y Comunicaciones para lograr objetivos y cumplir con las pautas de marca universitaria. Adherirse a las directrices de accesibilidad web y aplicarlas al entorno CMS y otros entornos web apropiados. Realizar otras tareas relacionadas con el trabajo según lo asignado por el administrador o diseñador. Mantenerse actualizado con tecnologías emergentes y tendencias industriales para mejorar la experiencia del usuario. Requisitos Qualificaciones Calificaciones mínimas Equivalente a una licenciatura en un campo relacionado y dos años de experiencia relevante. Experiencia adicional que demuestre conocimientos y habilidades adquiridos y aplicados exitosamente se puede sustituir por la educación requerida año tras año. Un título avanzado en un proyecto puede ser reemplazado por las competencias requeridas sobre una base anual. Habilidades analíticas sólidas para evaluar y comprender las necesidades de los usuarios y empresas, diseñar, desarrollar e implementar soluciones. Habilidad en liderar, dirigir y capacitar a otros. Proficiencia en el uso de software y plataformas de diseño aplicables. Calificaciones preferidas Comprensión proficiente en la creación de temas Drupal & Twig. Comprensión de herramientas de versión de código, como Git. Experiencia trabajando en educación superior. Comprendiendo WCAG 2.2 directrices de accesibilidad del contenido web. Con conocimiento en herramienta de escritura de imágenes como Illustrator o Photoshop. Conocimiento experto de marcado Web, incluyendo HTML5, CSS3. El sistema de CSU proporciona un paquete integral de beneficios que incluye planes médicos, dentales y visuales, membresía en el Sistema de Jubilación de Empleados Públicos de California (CalPERS), tiempo de enfermedad y vacaciones y 15 días festivos pagados al año. Los empleados elegibles también pueden participar en el programa educativo de exención de honorarios. Un resumen de la información sobre los beneficios se puede encontrar aquí. No completar satisfactoriamente la verificación de antecedentes puede afectar el empleo continuo de un empleado actual de CSU a quien se le ofreció el puesto condicionalmente. I-9 CSUSB solo contrata individuos legalmente autorizados para trabajar en los Estados Unidos. En cumplimiento con la ley federal, todas las personas contratadas deberán verificar su identidad y elegibilidad para trabajo en Estados Unidos y completar el formulario requerido de verificación del derecho al empleo después de la contratación. Véase el Formulario I-9 Documentos Acceptables aquí. Declaración de Compromiso con la Diversidad En nuestro compromiso de promover el conocimiento y cumplir nuestra misión educativa, California State University, San Bernardino busca un clima campus que acoge, celebre y promueva el respeto por toda variedad de experiencia humana. Reclutamos, contratamos, entrenamos y administramos todas las acciones del personal sin tener en cuenta la raza, etnia, religión, color, casta, origen nacional, ascendencia, edad, sexo, género, identidad de géneros, expresión sexual, orientación sexual, estado socioeconómico, información genética, condición médica, discapacidad, estatus matrimonial, estado militar o veterano protegido o cualquier otro estatus protegido por la ley aplicable. Esta posición se adhiere a las políticas de CSU contra la discriminación sexuales, acoso sexual y violencia sexual, incluida la violencia doméstica, la violencia con citas y el estancamiento. Esto requiere completar una capacitación para prevenir la violencia sexual dentro de los 6 meses posteriores al inicio del empleo y sobre una base de dos años después. Para obtener más información acerca de Diversity & Inclusion en CSUSB, consulte aquí. Ley de Clery En cumplimiento con la legislación estatal y federal sobre concienciación del crimen y seguridad en el campus, incluida The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, y la Ley de Oportunidades de Educación Superior (HEOA), el Cal State San Bernardino Annual Safety and Fire Safety Report está disponible en : aquí #J-18808-Ljbffr.