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Director - Dynamics CRM/CE
Director - Dynamics CRM/CEThe Planet Group • Irving, TX, US
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Director - Dynamics CRM / CE

Director - Dynamics CRM / CE

The Planet Group • Irving, TX, US
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Job Description

Job Title : Director, Software Engineering – Microsoft Dynamics 365

Employment Status : W2 Only

Quantity : 2 Openings

Location : Hybrid (Onsite 3 days / week) - Irving, TX OR Chicago, IL

Summary

Our client is seeking two Directors of Software Engineering – Microsoft Dynamics 365 to lead the design, customization, and delivery of enterprise-grade Dynamics CRM solutions. Each director will specialize in one of the following modules :

  • Operations & Service (not Finance & Operations)
  • Marketing (strong Sales / Pricing experience may substitute)

These are hands-on leadership roles requiring deep Dynamics 365 expertise, strong technical backgrounds, and proven experience in solution architecture, platform management, and vendor oversight . The environment is collaborative, with emphasis on teamwork, leadership, and culture fit.

Key Responsibilities

  • Lead and mentor a team of 4–7 Dynamics developers, analysts, and QA engineers.
  • Oversee technical architecture, customization, and solution delivery for assigned Dynamics CRM modules.
  • Manage environment setup, vendor relationships, and platform operations.
  • Guide technical design, backlog prioritization, and execution of new features.
  • Serve as escalation point for production issues and ensure solution quality.
  • Collaborate cross-functionally with Product, Architecture, and Cloud Ops teams.
  • Promote innovation and use of AI tools for productivity and development efficiency.

    • Qualifications

  • 7+ years of enterprise application development experience; 3+ years in leadership roles.
  • 3+ years of hands-on experience with Microsoft Dynamics 365 CRM .
  • Expertise in Operations & Service or Marketing module.
  • Technical proficiency with :
  • C#, .NET, JavaScript, Power Automate, Power Apps (Canvas & Model-Driven), Custom APIs / Connectors
  • Azure DevOps (ADO) for pipelines, backlog, and CI / CD.
  • Dataverse, Dynamics data structures , and integration patterns .
  • SQL Server for querying and analysis.
  • Strong collaboration, leadership, and communication skills.
  • No P&L responsibility; focus is on technical delivery and people leadership.

    • Preferred

  • Microsoft Certified : Dynamics 365 + Power Platform Solutions Architect (or similar).
  • Prior experience implementing or migrating from Salesforce to Dynamics CRM .

    • #Tech

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    Director • Irving, TX, US

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