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Account Merchandiser
Account MerchandiserBuffalo Rock • Mobile, AL, US
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Account Merchandiser

Account Merchandiser

Buffalo Rock • Mobile, AL, US
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Account Merchandiser (AM)

Buffalo Rock is an award-winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 123 years ago. Buffalo Rock manages the best alcoholic and non-alcoholic beverage portfolio in the country, which includes several beloved global and regional brands. The Account Merchandiser (AM) is a key member of the Retail team responsible for stocking and merchandising beverage products under the Buffalo Rock portfolio.

Essential Functions :

  • AM is to exhibit through his / her words and actions during all working hours a high level of ethical and moral conduct.
  • Perform specific activities of the assigned route This includes but is not limited to the selling in of new products, incremental displays, additional merchandising space, and promotions.
  • Ability to drive to and from customer sites.
  • Service all assigned accounts according to Buffalo Rock Standards and based on Franchise Policy for service frequency.
  • Develop and maintain positive professional customer relationships.
  • Communicate all transshipping activity in accordance with Buffalo Rock policy and procedures.
  • Communicate to the ADC and RSS all new accounts in your assigned sales area.
  • Notify ADC / RSS of any change to an existing account, including ownership or closure.
  • Properly complete all required paperwork to Company Policy and timeline.
  • Monitor all assigned accounts for CDA compliance.
  • Communicate daily with ADC / RSS any product shortages, product returns, refused orders, changes to next delivery order, account information changes, or any operational items.
  • Achieve required % of Strategic Execution Objectives.
  • Execute and achieve all account program key objectives.
  • Properly rotate all products in accordance with Buffalo Rock Policy and Procedures.
  • Ensure pallets, trays, damaged product, and returns are prepared for pick up at each account.
  • Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.
  • Will attend all scheduled meetings requiring your presence and / or participation.
  • Adhere to customer policies for vendors or suppliers, which may include but is not limited to business conduct policies, business ethics policies, legal policies, and delivery and merchandising policies.
  • Perform all other duties as assigned.

Other Duties and Responsibilities :

  • Must exhibit a high level of ethical and moral conduct while at work or in attendance of any off-site function during work hours or after work hours while representing the Buffalo Rock Company.
  • Responsible for continuous self-improvement through the knowledge and use of all Buffalo Rock provided training, either web-based, in-house, or any other provided method. Must successfully complete assigned training curriculum, including but not limited to online and / or facilitated training.
  • Ensure that every reasonable precaution is taken to protect the Company from possible damages, theft, or other liabilities.
  • Ensure that every reasonable precaution is taken to protect the safety of employee-partners, self, customers, Buffalo Rock property, and customer property.
  • Honor and follow through on all business commitments.
  • Embody Buffalo Rock's Purpose of "Building brands through legendary service and remarkable people."
  • Live Buffalo Rock's Core Values :
  • Committed to serving our communities.
  • Customer success drives our success.
  • Integrity matters.
  • Obsessed with continuous improvement.
  • We care for each other.
  • Win the day.
  • Competencies :
  • Safety Awareness - Ability to identify and correct conditions that affect employee safety.
  • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
  • Accuracy - Ability to perform work accurately and thoroughly.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Communication, Written - Ability to communicate in writing clearly and concisely.
  • Customer Oriented - Ability to take care of the customers' needs while following company procedures.
  • Self Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
  • Responsible - Ability to be held accountable or answerable for one's conduct.
  • Organized - Possessing the trait of being organized or following a systematic method of performing a task.
  • Decision Making - Ability to make critical decisions while following company procedures.
  • Supervisory Responsibilities : N / A
  • Work Environment :
  • This position is subject to working conditions related to the individual unique working conditions at each account.
  • Working conditions will be inside and outside where temperatures will vary from extreme heat to extreme cold, working in rain or snow, all for extended periods.
  • Physical Demands :
  • Physical Demands :
  • Stand - C
  • Walk - C
  • Sit - O
  • Manually Manipulate - C
  • Grasp - C
  • Reach Outward - C
  • Reach Above Shoulder - C
  • Speak - C
  • Climb - O
  • Crawl - O
  • Squat or Kneel - F
  • Bend - F
  • Lift / Carry :
  • 10 lbs. or less - C
  • 11-20 lbs. - C
  • 21-50 lbs. - O
  • 51-100 lbs. - N
  • Over 100 lbs. - N
  • Push / Pull :
  • 12 lbs. or less - C
  • 13-25 lbs. - C
  • 26-40 lbs. - C
  • 41-100 lbs. - C
  • Required Education and Experience :
  • Education : High School Diploma or General Education Degree (GED); Preferred
  • Experience : No prior experience necessary
  • Certifications and Licenses : Must have a valid state driver license, for state of residence, with a good driving record
  • Other Requirements :
  • Must have smart phone device
  • Must have reliable transportation for business use with required insurance coverage; required to drive personal vehicle for work
  • Tools and Technology :
  • Tools- Smart Phone, Motus, Timeclock Plus
  • Knowledge :
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Mathematics - Knowledge of arithmetic, algebra, geometry and their applications.
  • Affirmative Action / EEO Statement :
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic makeup, status as a protected veteran, or any other factor prohibited by applicable law.
  • Other Duties :
  • The company has reviewed this job description to ensure that essential functions
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