Entry-Level Field Services Technician

Job Description

Job Description

Who we are :

Guardian Data’s mission is to be the leading provider of data destruction and IT asset services by delivering a better customer experience and the highest level of trust, detail and security. We partner with ITADs, MSPs, Resellers and Value Added Resellers (VARs) to deliver best-in-class onsite asset disposition services. Our NAID AAA certification, NIST-compliant equipment, expertise and trusted processes mean that no one has to worry about a data breach from end of life assets.

About the role :

We are looking for dedicated and motivated entry-level Field Service Technicians who thrive in dynamic environments and enjoy the variety that comes with traveling to different locations. As a key member of our team, this role is “the face” of Guardian Data LLC and works across multiple departments to service our clients. This role gives you the opportunity to learn a number of different skills, while making a direct impact on delivering outstanding service to our clients. This role offers the exciting opportunity to travel regionally to various client locations and job sites, with occasional overnight stays. All travel expenses are fully covered by the company, and we emphasize maintaining a healthy work-life balance to ensure your personal time is respected and valued

Our ideal candidate has the following skills and qualifications :

• High school diploma or equivalent required
• Tech savvy with experience with laptops, desktops, and iPads / tablets
• Solid attention to detail
• Ability to work under pressure
• Ability to pass a pre-employment drug test and background check
• Must have a valid driver's license with a clean driving record
• Excellent problem-solving skills
• Excellent troubleshooting skills
• Strong communication skills, both written and verbal
• Proven team player, with a positive and adaptable attitude
• Ability to travel approximately up to 50% of the time, with overnight stays
• Ability to lift 70 pounds regularly
• Excellent MS Office skills, including MS Teams

What the job involves :

In exchange for your dedication, we offer an excellent compensation package including :

Monday through Friday

8am to 5pm

Travel required