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CRM Field Clinical Manager - Los Angeles, CA
CRM Field Clinical Manager - Los Angeles, CABoston Scientific • Los Angeles, CA, US
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CRM Field Clinical Manager - Los Angeles, CA

CRM Field Clinical Manager - Los Angeles, CA

Boston Scientific • Los Angeles, CA, US
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CRM Field Clinical Manager - Los Angeles, CA

Work mode : Field Based

Territory : United States

Additional Location(s) : US-CA-Los Angeles

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing whatever your ambitions.

About this role :

At Boston Scientific, we advance science for life by developing innovative solutions that improve the health of patients around the world. In our Cardiac Rhythm Management (CRM) division, we provide groundbreaking technologies that treat irregular heart rhythms, support heart failure management, and protect against sudden cardiac arrest. Our mission is to improve patient outcomes and quality of life through less-invasive, cutting-edge therapiesincluding implantable cardioverter defibrillators (ICDs), insertable cardiac monitoring systems (ICMs), and cardiac resynchronization therapy (CRTs).

As a Field Clinical Manager, you will play a pivotal role in advancing Boston Scientific's mission to transform lives through innovative medical solutions. Partnering closely with the Area Vice President and Regional Sales Manager, you will lead and inspire a high-performing clinical team, drive strategic initiatives, and contribute to exceeding regional revenue goals. This role is ideal for a dynamic leader passionate about coaching talent, optimizing service delivery, and elevating patient care across the region. You'll be instrumental in shaping the future of clinical excellence at Boston Scientific.

Your responsibilities will include :

  • Lead, coach, and develop a team of clinical representatives through field rides, one-on-one mentorship, team meetings, and company training resources to drive performance, alignment, and professional growth
  • Champion change and adaptability by guiding your team through evolving healthcare landscapes and customer expectations
  • Communicate a compelling vision aligned with corporate, divisional, and regional objectivesensuring clarity, purpose, and engagement
  • Serve as a key partner in regional talent strategyrecruiting, hiring, and building a strong, diverse clinical bench for long-term success
  • Oversee comprehensive training programs to enhance implant expertise, product knowledge, and competitive positioning
  • Set clear performance goals and ensure timely feedback and coaching through structured evaluations and individualized development plans
  • Cultivate a culture of collaboration, accountability, and continuous learning through career coaching and time management guidance
  • Manage operational functions including expenses, inventory, and communication workflows with efficiency and attention to detail
  • Identify service opportunities using data insights, time studies, and field feedback; implement targeted strategies to enhance outcomes
  • Optimize clinical resource allocation and coverage by implementing scalable, best-in-class service models and leveraging national benchmarks
  • Foster strong partnerships with hospital and clinic personnel to streamline workflows and improve patient experience
  • Collaborate seamlessly with Area and Regional Sales Managers to ensure alignment between clinical service and sales strategies
  • Provide strategic direction to your team on asset and resource management to maintain cost-effective, high-quality service delivery

Required qualifications :

  • Bachelor's degree with 7+ years of relevant experience, or an equivalent combination of education and professional background
  • CRM certification and proven expertise in CRM therapy, device support, and implant procedures
  • Familiarity with the local CRM customer landscape
  • Demonstrated leadership credibility and influence within clinical teams
  • Strategic thinker with strong business acumen and problem-solving capabilities
  • Proven ability to build relationships and collaborate across teams, including sales and corporate functions
  • Skilled at managing conflict, driving change, and delivering results in a complex environment
  • Exceptional verbal and written communication skills
  • Strong project management skills and ability to lead cross-functional initiatives
  • Highly motivated, organized, and committed to excellence
  • Preferred qualifications :

  • IBHRE certification
  • Prior people leadership or management experience
  • The anticipated annualized base amount or range for this full time position will be $120,000 plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

    As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do as a global business and as a global corporate citizen.

    So, choosing a career with Boston Scientific (NYSE : BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

    At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.

    Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

    Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and / or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.

    Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

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