Customer Service Representative

A company is looking for a Remote Customer Service Representative for Michigan residents. Key Responsibilities Provide excellent customer service through various communication channels including phone, chat, and email Research customer requests and accurately document interactions Manage cases from initiation to resolution while maintaining a positive attitude Required Qualifications High school diploma or equivalent Three or more years of customer service experience Availability to work shifts Monday through Saturday, 8 a.m. to 9 p.m. Eastern time Must be a Michigan resident with high-speed internet access Ability to work in a secluded and distraction-free environment