Catering Operations Manager / Event Manager
Occasions Caterers is a full service catering firm located in Washington DC and had built its premier reputation for flawless execution of elegant events. The Occasions' team works closely with our clients to design, customize and create remarkable events.
We have grown in size but maintain a boutique approach with a focus on custom menus, creative dcor, expert planning and gracious service. We craft experiences through food, design and hospitality to reflect our clients unique style, taste and vision.
Come join our team of inspired professionals and be a part of the unmatched scope of knowledge, resources and relationships to produce events that exceed our clients expectation and delight in every way.
Job Summary
Essential Functions :
- Supports the event planning process coordinating and participating in client meetings and site walkthroughs.
- Processes all paperwork required to expedite a complete event.
- Effectively communicates with other teams and departments to share event information and process orders for menu, staffing, in-house equipment, rental equipment, beverages and specialty and security requests, in a timely manner.
- Uses various software, design programs and word processing programs to create internal documents, and generate client-facing documents including proposals, mood-boards, menus, display signage, and contracts.
- Facilitates client requests and general inquiries.
- Effectively coordinates terms and conditions with event venues and clients to meet service expectations.
- Consult with clients to plan event details including but not limited to : guest count, timeline, dietary restrictions, service, dcor and display, etc.
- When assigned to events, act as the liaison between the client(s) and Captain(s) assigned to expedite the event.
- Acts as liaison between Account Executive(s) and clients in Account Executive's absence.
- Actively contributes to the overall mission of the company and goals of the team.
- Maintains up-to-date awareness industry trends and company updates.
Competencies :
Excellent customer service skillsBe proactive and offer anticipatory service to all clientsProven experience, demonstrated creativity and flexibility with hours workedTime management, multi-tasking, project managementCoordinate complex events throughout many venues and work as the liaison between the client and Captains, kitchen staff and servers.Track expenses for budget invoice reconciliationTrack company credit card expenses and assign all expenses to a client's CIS event numberReconcile monthly PCard expenses within 5 days following months-endData entry and administrative functionsComplete understanding the SocialTables program for all diagram creations.Communication in a respectful way to all clients and fellow staffWork in a collaborative manner to offer the client the best vision and final productMaintains composure during all situations within the office or on-siteCulinary literacy and interestExperience in events and / or hospitalityRequired Education and Experience :
Previous catering, event planning work required.Hospitality or food service knowledge requiredCollege Degree preferred, but not requiredCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.
Applications are accepted on an ongoing basis.