Bilingual Front Desk / Scheduling Coordinator

Bilingual (English / Spanish) Front Desk / Scheduling Coordinator

The Epilepsy Care Center and NeuroLab Diagnostics in Irving, Texas, is a leading neurology and neurodiagnostic practice dedicated to providing compassionate and comprehensive care for patients with neurological conditions and seizures. We are currently seeking a bilingual (English / Spanish) Front Desk / Scheduling Coordinator to join our team.

We are looking for a highly organized and professional individual to serve as the first point of contact for our patients and families. The ideal candidate will have experience in medical front office operations, scheduling, and patient communication. As a Scheduling Coordinator, you will play a key role in managing patient flow and supporting our clinical team.

Key Responsibilities

• Greet and assist patients in person and over the phone
• Schedule appointments and manage provider calendars
• Call and confirm patient appointments
• Enter new patient demographics into the EHR
• Document accurately in the electronic health record (NextGen experience is a plus)
• Perform clerical duties such as scanning, faxing, and filing
• Ensure excellent customer service at all times

Qualifications

Schedule

Benefits