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Executive Administrative Assistant

Rose InternationalPlano, TX, USA

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Required Education :

High School Diploma or GED

Required Qualifications :

Proficiency in at least two systems / platforms relevant to marketing automation or administrative support.

Demonstrated expertise in Salesforce Marketing Cloud, including Journey Builder and Automation Studio.

Strong data management skills and understanding of compliance standards.

Excellent analytical skills with the ability to interpret and act on performance data.

Strong organizational and time management skills.

Ability to function independently with minimal supervision.

Preferred Qualifications :

Experience working in a corporate environment with exposure to marketing or customer engagement platforms.

Familiarity with project management tools and practices.

Prior experience supporting onboarding processes or portal management.

Overview :

We are seeking a detail-oriented and proactive Administrative Support Specialist to provide high-level administrative and technical support to management. This role requires proficiency in at least two systems and a strong understanding of marketing automation tools, particularly Salesforce Marketing Cloud. The ideal candidate will be highly organized, capable of working independently, and experienced in managing complex schedules and data-driven marketing workflows.

Soft Skills :

Strong problem-solving abilities.

Effective communication and collaboration skills.

Adaptability and initiative in a fast-paced environment.

Key Responsibilities :

Maintain and manage calendars, appointments, meetings, and deadlines, including PTA Portal Onboarding schedules.

Provide administrative support with minimal supervision, ensuring timely and accurate execution of tasks.

Support marketing automation initiatives using tools such as Journey Builder and Automation Studio.

Create and manage multi-step customer journeys, including entry sources, decision splits, and exit criteria.

Set up and monitor scheduled automations for data imports, email sends, and reporting.

Interpret and report on email performance metrics such as open rates, click-through rates, and conversions.

Collaborate with management to manage project timelines and campaign execution.

Troubleshoot issues related to journeys, data, or deliverability.

Only those lawfully authorized to work in the designated country associated with the position will be considered.

Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.

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Executive Administrative Assistant • Plano, TX, USA