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Information Technology Project Manager

Information Technology Project Manager

Davis Wright TremaineSan Francisco, CA, United States
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Description

This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for an Information Technology Project Manager to join our team in our Seattle, Portland, Los Angeles, or San Francisco office.

This position offers the flexibility to be fully remote while working within reasonable commuting distance from any of our offices.

The IT Project Manager's primary role is to effectively oversee and coordinate all aspects of projects, both internal and external to the IT department. Types of projects may include new software deployments, platform enhancements / upgrades, service / equipment retirements, process improvement exercises, custom application development, physical office modifications, data analysis, and others. DWT's Enterprise Project Management Office works across legal practice groups and industry teams, core business teams, office administration, knowledge management, practice support, the security office, and others. Experience with IT project management in a legal environment is preferred. Adeptness at strategic thinking, tactical execution, and relationship-centric leadership are essential to success.

At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled.

On a typical day you will :

Project Planning and Initiation

  • Collaborate with stakeholders across legal teams, business groups, and IT to define project scope, goals / requirements, deliverables, and success criteria.
  • Develop comprehensive project plans, including charters, timelines, budget, and staffing.
  • Conduct business analysis and feasibility studies / proofs of concept to identify and overcome potential project obstacles.
  • Coordinate with security, legal, technical, and business teams to ensure compliance with industry regulations and standards.

Project Team Leadership and Stakeholder Communication

  • Serve as the primary point of contact for project-related inquiries and updates; ensure transparency and open communication channels throughout the project lifecycle.
  • Take a relationship-centric approach to leading cross-functional teams comprising legal, IT, and professional support staff.
  • Delegate tasks and responsibilities effectively, ensuring clear understanding of roles, next steps, and dependencies.
  • Motivate and inspire team members to meet project milestones and deliverables as well as timeline and budget targets.
  • Proactively communicate project status on milestones and deliverables via routine progress reports and EPMO reporting tools (Skyview, EPMO website, reports, etc.)
  • Conduct regular team meetings with stakeholders (inside and outside our department) to track progress, address issues, communicate updates, manage expectations, and maintain team focus on the project objectives.
  • Ensure clear expectations around operationalization and ownership at project conclusion.
  • Maintain and archive project documentation and artifacts throughout the project lifecycle.
  • Resource Allocation and Budgeting

  • Allocate personnel resources efficiently and with a mindfulness of competing priorities and workloads.
  • Monitor project expenditures and adjust plans to maintain financial targets.
  • Implement cost-saving measures and / or project team adjustments without compromising project quality or timelines.
  • Risk Management and Issue Resolution

  • Identify potential risks and develop mitigation strategies to minimize impact.
  • Monitor project activities for deviations from the plan and implement corrective actions; address conflicts and issues promptly, seeking resolution through collaboration and relationship-driven leadership.
  • Escalate critical issues or roadblocks to senior management for timely intervention.
  • Quality Assurance and Deliverable Management

  • Establish quality standards and performance metrics for project deliverables.
  • Implement testing and validation processes to verify system functionality; coordinate user acceptance testing (UAT) and gather feedback for improvements.
  • Document and track project changes, updates, and version control.
  • Ensure compliance with contractual and security requirements.
  • Technology Implementation and Integration

  • Oversee the deployment of legal software platforms / updates, and development of new solutions.
  • Collaborate with IT teams to integrate new systems with existing workflows.
  • Coordinate and conduct user training sessions to familiarize staff with new technologies.
  • Monitor system performance and help troubleshoot technical issues as they arise.
  • Prepare Help Desk documentation / knowledge base articles (if applicable).
  • Continuous Improvement and Innovation

  • Conduct post-project reviews to evaluate outcomes and identify areas for improvement.
  • Document decisions made, lessons learned, and best practices for future projects.
  • Promote a culture of innovation, encouraging team members to suggest ideas.
  • Lead process improvement efforts and exercises for legal and business teams.
  • Assist the EPMO team with maintenance of templates and tools to keep our repository up to date and best in class.
  • Core Competencies :

  • Leadership and Facilitation Skills Exhibit leadership qualities without being authoritative. Lead by serving the project teams and facilitating their self-organization. The ability to effectively facilitate meetings with large teams on video calls (Teams, Zoom) and drive progress toward project milestones and the intended outcomes is vital. Ensure all project team members understand the project's goals, status, obstacles, next steps, and purpose.
  • Effective Communication Clear and transparent written and verbal communication is crucial. The ability to explain technical concepts to a non-technical audience using customer-centric language, and provide guidance in making good decisions is required. Must be able to communicate easily with stakeholders about their requirements, expectations, and risks within the context of a given effort.
  • Empathy and Relationship-Building It is essential to understand and empathize with the team's challenges. Supporting and motivating team members through trusting, relationship-driven leadership is core to this position.
  • Problem-solving and Adaptability You must be a critical thinker, adept at problem-solving and using available resources to find solutions and help keep your project teams on track. You must be open to change and comfortable with adjusting to the evolving needs of the team and the project. Also important is comfort working with ambiguous / incomplete stakeholder requirements and transforming those into targets.
  • Time Management and Organization Our Project Managers handle multiple concurrent assignments and must manage time effectively to keep all projects on schedule and meeting goals / deadlines. Organization of project artifacts, internal resources, third parties / vendors, and tasks is essential. Use of appropriate verification techniques to manage changes in project scope, schedule, and costs is expected.
  • Vendor Performance Management Clear and direct communication with vendors to ensure mutual understanding of requirements, timelines, and performance expectations is a core element of many of our projects.
  • Humility and Calmness Under Pressure Ask for help or guidance when you need it; escalate risks and issues to management, as appropriate. Willingness and ability to learn new systems, processes, and skills is also essential. Capability to handle stressful situations in a composed, professional, and constructive manner while maintaining focus on the objectives at hand is crucial to success.
  • Technical Knowledge Having a technical background is highly beneficial, especially when working with our development and engineering teams. A demonstrated knack for quickly learning new technologies to understand the value-add and passing that knowledge on to others will serve this role well.
  • Join us if you have :

  • Bachelor degree strongly preferred.
  • 2+ years of IT Project Management experience strongly preferred.
  • PMP, CAPM, Scrum Master, CompTIA Project+, or Product / Program Management Certification preferred.
  • High level proficiency with Microsoft Teams, SharePoint, Forms, PowerPoint, and Visio (or other process mapping tools) is required. Experience with MS Flow and PowerBI are desired.
  • Experience planning and executing projects with teammates across U.S. time zones.
  • Thrive in a fully remote position (but be available to visit the Seattle office when the need arises).
  • Full-time availability during firm business hours (8 : 30AM-5PM Pacific or Mountain time) is required.
  • Previous experience in a law firm or professional services organization, supporting a multi-office environment is strongly preferred.
  • Who We Are

    Davis Wright Tremaine LLP is an AmLaw 100 law firm with 11 offices nationwide. We are relentlessly committed to client service and look for candidates who share that commitment. At DWT, client service means having empathy for each client's and each lawyer's work and personal pressures, business objectives, and legal needs; anticipating their needs; and having the capabilities and commitment to deliver what matters most to them.

    What's in it For You?

    DWT offers competitive compensation in addition to ample benefits including but not limited to :

  • Choice of health and vision insurance plans
  • 2 paid volunteer days for qualifying community service work
  • Dental plan
  • Fertility and adoption benefit
  • Paid sabbatical after 13 years of service
  • Tuition reimbursement
  • Commuter benefits
  • Retirement contribution
  • This job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities.

    Washington State

    The annualized salary range for this position in Washington is $127,000 to $144,000. Actual pay will be adjusted based on the candidate's education, training, experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, 11 paid holidays each year and an employee assistance program. For full-time employees, the initial vacation benefit is 15 days per year and 11 days of sick leave per year, accrued bi-weekly. Additional voluntary programs include : voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.

    California

    The annualized salary range for this position in Los Angeles is $124 to $141,000; and in San Francisco is $149,000 to $168,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include : voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.

    Davis Wright Tremaine LLP fosters a culture where all talented individuals-including those who are traditionally underrepresented in the legal profession-can have, and can see, paths to success.Our commitment to diversity, equity, and inclusion sits on four pillars : Community, Growth, Education, and Engagement.Learn more about the firm's commitment to DEI here : www.dwt.com / dei .

    Davis Wright Tremaine provides reasonable accommodations for those who need them to complete the application or recruiting process and for employees who need reasonable accommodations to perform the essential functions of their positions due to a disability or for religious reasons. If you need to request accommodation during the application or recruiting process, please email [emailprotected] .

    #LI-RK1

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