Claim Specialist - Property Field Inspection

Location US-VA-Virginia Beach

Job Category Claims and Investigation

Position Type Regular Full Time

Req ID 42443

Overview

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Responsibilities

Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses.

We are looking for an experienced and highly skilled professional to contribute to our dynamic team. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.

Key Responsibilities :

• Conduct on-site inspections and assessments of property damages for both residential and commercial claims
• Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
• May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions
• Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
• Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
• Investigate and adjust both personal and commercial property claims with exposures up to $500,000
• Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations
• Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines

Where you'll work : This position is located in Virginia Beach, Virginia . Competitive candidates should reside within one of the listed zip codes and will service this same territory : 23301 23302 23303 23306 23307 23308 23310 23320 23321 23322 23323 23324 23325 23336 23337 23350 23354 23356 23357 23358 23359 23395 23396 23404 23405 23408 23409 23410 23413 23415 23416 23417 23418 23420 23421 23422 23423 23426 23440 23441 23442 23451 23452 23453 23454 23455 23456 23457 23459 23460 23461 23462 23464 23488 23502 23503 23504 23505 23507 23508 23509 23510 23511 23513 23517 23518 23523 23551 23701 23702 23703 23704 23707 23708 23709 .

This is a Remote-Field position in which you will work from home and utilize a mobile office / vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories.

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and / or irregular hours.

Qualifications

Competitive candidates must demonstrate :

Preferred :

Additional Details :

Our Benefits

Because work-life balance is a priority at State Farm, compensation is based on our standard 38 : 45-hour work week!

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

Visit our State Farm Careers page for more information on our benefits , locations , and the hiring process of joining the State Farm team!

Please see job description

PI279384663

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