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Event coordinator • worcester ma
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Crowd Management
This position is responsible for crowd management at the facility. This may include security screenings, ticket taking, ushering, access control, emergency response, ensuring the safety of guests, enforcing venue policies, ensuring the safety of third party property and other duties as assigned.
Position Responsibilities
- Bag checking to ensure no contraband is permitted in the venue.
- Security screening via pat downs, the use of walk-through metal detectors or wand screening.
- Ensuring patrons entering the venue have a valid ID or ticket for gaining admittance.
- Ensuring patrons do not enter non-public areas.
- Directs and interacts with the public, fellow employees and management.
- Assist with seating and directions as required.
- Follows emergency protocols in the case of medical, fire, active shooter, evacuation or other emergency situations.
- Observe, detect, correct and report any unsafe conditions on the premises.
- Appropriately deal with customer complaints, patrons negatively impacting other attendees and / or patrons not conforming to venue policies.
- Works independently, and judges and assesses situations for immediate response within the guidelines of the facility.
- Provide for written witness report as required.
Supervisory Responsibilities
None
Education and Experience
High school diploma or GED required.
Skills and Abilities
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position will require a large amount of standing, walking, climbing and stooping. Position requires work in both indoor and outdoor settings. This position may be subjected to adverse conditions, including contact from hostile people.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
To Apply
Please go to the Employment page of dcucenter.com and apply thru the job-specific link.