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Clinical Pharmacist - Prior Authorization
Job Summary
We are seeking a Clinical Pharmacist to work in our Prior Authorization unit, reviewing cases and rendering coverage determinations based on clinical criteria and plan design in a fast-paced environment. This role requires collaboration with medical directors to render final decisions on coverage determinations and excellent communication skills to work effectively with healthcare professionals and internal teams.
Primary Responsibilities
- Clinical Support and Decision-Making
Serve as a clinical resource, reviewing prior authorizations, gathering clinical information, and interpreting medical and pharmacy policy criteria to make coverage determinations.
Consult with prescribing physicians and healthcare providers to clarify clinical questions, interpret guideline criteria, and provide decisions on prior authorization requests.
Collaborate with pharmacy technicians and prescribers to provide clinical insights on medication usage, recommending cost-effective alternatives when applicable.
Maintain compliance with state and federal pharmacy laws, Medicare Part D, Medicaid, and commercial benefit regulations.
Apply critical thinking to gather and evaluate complex medical and pharmacy data, making consistent and accurate coverage determinations.
Effectively manage case volume, prioritize tasks, and meet productivity and quality benchmarks.
Demonstrate excellent interpersonal and communication skills, fostering a cooperative work environment.
Respond promptly to inquiries and concerns, resolving escalated issues with a service-first mindset.
Participate in audits, process evaluations, and training initiatives to support quality and service enhancements.
Requirements
Bachelor's or Doctorate of Pharmacy; Active State Pharmacist License
6+ months of customer service experience with healthcare professionals
Basic proficiency with Microsoft Excel, Word, and Outlook
Able to work flexible hours, including overtime and weekends, with a schedule ranging from 5am to midnight
Own home internet access, secure workspace, and level skill with working with PC
Additional Information
5-week training program with 8-hour shifts, Monday-Friday
8-hour shifts with 1-hour lunch, 5 days a week, potentially including weekend days
May be required to work scheduled overtime and holidays dependent on business needs