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Value stream manager • charlotte nc
SVP, Product - Platform, AI and Value-added services
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SubwayCharlotte, NC, USSVP, Product - Platform, AI and Value-added services
U.S. BankCharlotte, NC, United States- serp_jobs.job_card.full_time
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals : partnering with our customers, our communities, and each other.
Job Description
The SVP, Product will lead the vision, roadmap, and execution of Acquiring and Data platform and Value-added services. This leader will be at the forefront of shaping the strategy to leverage AI to drive innovation and product led growth through the adoption of value-added services (VAS). This role is ideal for a strategic, hands-on product leader with deep expertise in AI, payment processing, cloud, data, and SaaS.
- Payment Platform - Own the vision and roadmap for Elavon's(MPS) core acquiring platforms globally.
- Grow VAS monetization - own strategy and roadmap for value-added products such as fraud tools, tokenization, lending, surcharging, data services, and embedded payouts and bring to new value-added services.
- AI-First leadership - Lead with an AI-first mindset to create the necessary tools required to migrate customers from legacy platforms and refine and accelerate the evolution of value-added services.
- Elavon Data Platform - Drive the strategy and roadmap on the core acquiring and Elavon Data platform to drive adoption internally as well as the evolution of new AI powered value-added services
- High Performance Team Leadership : Manage a team of talented product managers driven to gain a deep understanding of merchants and partners to generate new ideas on solutions to drive growth.
- Cross-functional Collaboration : Work closely with sales, marketing, engineering, UX / UI design risk and customer support teams to deliver exceptional product experiences and accelerate product adoption
- KPI Monitoring : Define, analyze, and communicate key metrics and business trends to stakeholders. Ensure alignment of product enhancements with business goals.
- Executive & Stakeholder Communication : Ensure alignment with internal and external stakeholders by regularly communicating product plans, benefits, and results. Effectively present to Senior executives on product strategy, update on progress and performance
Product Management
Product Managers at U.S. Bank are customer obsessed in driving product visioning, planning, and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs.
As a Product Manager, you will :
Preferred qualifications, capabilities, and skills :
Minimum Qualifications :
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits :
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and / or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.