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Patient Experience Representative

Patient Experience Representative

Laurel Health CentersProvo, UT, US
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Patient Experience Representative Remote.MyLaurel is the leader in home-based acute care, providing hospital-level treatment directly in patients' homes. Our programs Rapid Advanced Care, Acute Ca...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
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Workplace Experience Manager

Workplace Experience Manager

Clearance JobsSpringville, UT, US
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The Workplace Experience Manager is responsible for shaping and maintaining an exceptional employee experience across CenCore Group's facilities and project sites. This role ensures our work environ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Postal Clerk - No Experience Required

Postal Clerk - No Experience Required

Postal Jobs SourceProvo, UT, US
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NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY.The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Postal Clerk - No Experience Required

Postal Clerk - No Experience Required

Postal SourceProvo, UT, US
serp_jobs.job_card.full_time +1
NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY.The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Sales Consultant - End User - Atlanta, GA

Sales Consultant - End User - Atlanta, GA

Allegion PlcProvo, UT, US
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Creating Peace of Mind by Pioneering Safety and Security.At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ emp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Guest Experience Lead (GEL)

Guest Experience Lead (GEL)

McDonald'sPleasant Grove, UT, United States
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This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Office & Employee Experience Manager

Office & Employee Experience Manager

StepfulProvo, UT, US
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Office And Employee Experience Manager.Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learnersespecially those...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
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Absence Customer Experience Specialist - Tennessee

Absence Customer Experience Specialist - Tennessee

ComPsych CorporationProvo, UT, US
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Georgia Based Absence Customer Experience Contact Center Specialist.As an Georgia based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Remote Online Product Support - No Experience

Remote Online Product Support - No Experience

GLOCPAProvo, Utah
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We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
User Experience Designer

User Experience Designer

VirtualVocationsProvo, Utah, United States
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A company is looking for a User Experience Designer II to drive product improvements in the Monetization and Compliance group. Key Responsibilities Create UX deliverables, evolving designs from co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Server – Guest Experience

Server – Guest Experience

Buffalo Wild WingsOrem, UT, United States
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In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives.At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of you...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
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Representative, Customer Experience

Representative, Customer Experience

Utah StaffingProvo, UT, US
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Customer Service Representative.Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and addresses needs fairly and effectively, while...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Experience Manager

Customer Experience Manager

Apollo.ioProvo, UT, US
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Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1. B2B contacts and 35 million companies worldwide, along with...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
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Senior Manager, Customer Experience

Senior Manager, Customer Experience

We InsureProvo, UT, US
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Oversees a team of supervisors and team members within a high-volume franchise insurance call center.Responsible for service operations supporting a $400M+ book of business, driving customer satisf...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Customer Experience Manager

Customer Experience Manager

Five BelowSpanish Fork, UT
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At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Member Experience Specialist

Member Experience Specialist

VASA FITNESSOrem, UT, USA
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Member Experience Specialist (MES).At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is roo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Delivery Driver - No Experience Needed

Delivery Driver - No Experience Needed

DoorDashLindon, UT, United States
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DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Postal Clerk - No Experience Required

Postal Clerk - No Experience Required

The Postal ServiceProvo, UT, US
serp_jobs.job_card.full_time +1
NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY.The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Associate, Client Experience - Bilingual Only

Associate, Client Experience - Bilingual Only

WealthsimpleProvo, UT, US
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Associate, Client Experience - Bilingual Speakers Only.Your career is an investment that grows over time! Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Patient Experience Representative

Patient Experience Representative

Laurel Health CentersProvo, UT, US
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Patient Experience Representative Remote

$21 / hour | Fully Remote | Full-Time

About MyLaurel

MyLaurel is the leader in home-based acute care, providing hospital-level treatment directly in patients' homes. Our programs Rapid Advanced Care, Acute Care at Home, and Recovery at Home help frail, elderly, and complex patients avoid unnecessary ER visits, hospital stays, and post-acute complications.

We combine telehealth physicians, in-home paramedics, and RN care managers to create a safer, more compassionate alternative to traditional care dramatically improving patient and caregiver experiences.

The Role

As a Patient Experience Representative, you'll be one of the first voices our patients hear. You'll guide patients and caregivers through scheduling, support, and follow-up delivering exceptional patient experiences with empathy and professionalism.

Pay : $21 / hour

Type : Full-Time | Remote Shift : Mon / Tues / Fri / Sat / Sun : 1130am to 8pm EST

What You'll Do

  • Handle inbound and outbound calls to schedule health visits and provide patient support.
  • Educate patients and caregivers on program benefits and answer questions.
  • Conduct reminder calls and assist with after-care requests (equipment, pharmacy, documentation).
  • Accurately document each interaction in myLaurel's referral system.
  • Collaborate with clinical teams to ensure smooth care coordination.

What We're Looking For

  • 12 months of call center or phone-based customer service experience.
  • Experience in healthcare, telehealth, or medical scheduling preferred.
  • Excellent communication, active listening, and multitasking skills.
  • Comfortable navigating multiple systems and data entry while on calls.
  • High school diploma or GED required.
  • Reliable high-speed internet (20 Mbps down / 5 Mbps up) and a private workspace.

    • Benefits & Perks

  • Fully Remote work from anywhere in the U.S.
  • Unlimited Vacation (after 90 days)
  • Choice of 6 Aetna Medical Plans (after 1 month)
  • Dental & Vision coverage
  • 401(k) Plan
  • Company-provided laptop & accessories
  • Mission-driven culture focused on growth, collaboration, and patient care

    • How to Apply

    Include a cover letter addressing :

  • Why this role interests you.
  • Your inbound / outbound call experience (including achievements).
  • Average number of calls handled per day in prior roles.

    • Keywords for visibility : Remote Customer Service Work From Home Healthcare Call Center Patient Coordinator Medical Scheduler Telehealth Support Customer Experience Virtual Healthcare Jobs Remote Healthcare Support Call Center Representative