Title officer serp_jobs.h1.location_city

What We Need From You

The Title Officer in Residential provides advanced expertise in the Title Examiner function and is relied upon by internal team members, segment partners, and external customers to be a higher-level decision-maker and to provide technical guidance during the production examination process and during the course of transactions. A Title Officer is expected to interact with leadership, support teams, segment partners, and underwriters as necessary to navigate and articulate explanations and solutions for complex issues that may be a barrier to closing and the issuance of a policy of title insurance. Additionally, a Title Officer may be called upon as a technical resource for the preparation and / or instruction of educational materials for both internal and external use, and other duties that assist in the development of team members.

This is an in-office position, Monday - Friday, 8 : 00am - 5 : 00pm.

Your Day-to-Day Responsibilities

• Receive and respond to customer telephone, and email inquiries. Provide technical expertise to customer inquiries adhering to company and underwriting guidelines without assistance from the manager.
• Provide technical expertise to internal customer inquiries adhering to company and underwriting guidelines without assistance from the manager.
• Serve as a mentor to examiners, searchers, and title assistants by providing technical guidance and answers to questions regarding all closing and post-closing matters.
• Review the contents of a file for accuracy; perform any additional searches for all documents affecting property according to standard underwriting searching guideline stopping points.
• Examine the chain of title to underwriting stopping point; identify problems and note requirements for correcting title to assure timely issuance of title products.
• Consult with internal customers for verification of facts and details involving the property; take responsibility for customer satisfaction.
• Request corrections to close documents according to company and underwriting guidelines.
• Maintain communication with working relationships with all customers, departments, and underwriter(s) for file completion.
• Attend training for knowledge and skill opportunities.
• Attend department meetings to establish teamwork and gather technical and corporate information.
• Maintain and protect corporate security by applying cybersecurity practices in daily decision-making and processes.

Minimum Requirements

Compensation :

Competitive benefits include :

Land Title is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.