Skills and Experience Required : .Voice and non-voice communication (customer support through calls, chat, and email).Excellent customer service skills.
Level 1 technical support experience — troubles...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Helpdesk Analyst - Remote / Telecommute
Cynet SystemsRichmond, VA
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
serp_jobs.job_card.full_time
serp_jobs.filters.remote
job_description.job_card.job_description
Job Description :
Skills and Experience Required :
Experience : 2–6 years.
Core Skills :
Voice and non-voice communication (customer support through calls, chat, and email).
Excellent customer service skills.
Level 1 technical support experience — troubleshooting browsers (cache, cookies), mobile apps, and related technical issues.
Handling incoming calls and chats related to registration / login, navigation, and other technical problems.