Technical program manager serp_jobs.h1.location_city

21st Century Home Health Services (21HHS) is dedicated to delivering exceptional care to its patients while fostering a supportive and rewarding environment for its employees. The company consistently achieves hospital readmission rates below 10%well under the industry average of more than 15%. It has also earned recognition as a 2024 Top Workplace highlighting its culture of open communication professional growth empowerment and appreciation.

As the fastest-growing home health agency in Northern California 21HHS recently expanded into Marin and Sonoma counties extending its reach while maintaining a reputation for excellence. Positive reviews across platforms such as Yelp Google Glassdoor and Indeed reflect both the quality of care provided to patients and the outstanding experience of its employees reinforcing its leadership in the home health industry.

This role presents a unique opportunity for a driven professional to design and build a best-in-class data infrastructure that powers an innovative AI-enabled future. Youll be joining a dynamic leadership team to shape the next chapter of growth for one of Californias most forward-looking healthcare organizations.

As a Technical Program Manager at 21st Century Home Health Services you will play a critical role in shaping how we use data to drive smarter decisions and better patient outcomes. At the highest level you will be responsible for building the technical program framework that aligns business needs with scalable reliable and secure systems. This includes designing and maintaining governance ingestion transformation and visualization processes to ensure data integrity quality and accessibility across systems.

We are also implementing Salesforce as the central hub for day-to-day operations and you will lead this initiative. You will bring experience managing Salesforce implementations coordinating vendors and guiding system workflows. Ideally you have overseen large-scale projects lasting one to two years and know how to balance structure with flexibility. Beyond execution you will serve as a connector between engineering clinical operations and leadership translating complex technical requirements into actionable roadmaps that advance both operational efficiency and long-term strategic goals.

This position requires independent thinking a consultative approach to problem-solving and a strong professional drive.

Our current tech stack includes Snowflake Mulesoft Salesforce (in implementation) RingCentral Kinnser CareStitch Workato Zapier Domo Waystar Paylocity Careport Lever (ATS) and Adobe. Direct experience with all of these tools is not required. What matters most is your ability to learn quickly adapt to changing needs and lead projects with confidence.

21st Century Home Health Services is the fastest-growing home health company in Northern California. Even with our rapid growth our culture maintains a family feel where people support one another and share in the mission.

This is a Monday-Friday onsite role based at our beautiful new Headquarters in Burlingame CA.

What youll be doing :

• Lead and manage technology and process transformation projects ensuring milestones scope and deliverables are achieved.
• Build and manage project plans coordinate vendors and internal teams and hold stakeholders accountable.
• Lead system implementations (CRM automations dashboards etc.) from setup and testing through launch.
• Gather requirements document workflows and align outcomes with business needs across multiple departments.
• Facilitate workshops to resolve blockers and keep momentum.
• Drive change management including training communications and adoption support.
• Track success metrics such as timeliness adoption efficiency gains and impact on staff or patients.

What were looking for :

Why you should come work for 21HHS :

165000 - $185000 a year

The base salary for this position not including bonus is $165000-$185000 a year.

21st Century is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We strictly prohibit discrimination or harassment of any kind including but not limited to race color sex religion sexual orientation gender identity national origin disability genetic information pregnancy or any other characteristic protected under federal state or local law.

Required Experience :

Manager

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full-Time

Experience : years

Vacancy : 1