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Success academy • grand rapids mi
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Customer Success Manager (Scale).We're looking for a Customer Success Manager (Scale) who thrives on building outstanding customer experiences at scale.
You'll manage a high volume of customers thro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Curriculum Associates Leadership Role.At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs lik...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
As a member of the ShipBob team, you will.Grow with an Ownership Mindset.We champion continuous learning and proactive innovation.
Team members are encouraged to identify challenges and take ownersh...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Partner Success Manufacturer Marketing Manager.Acelab is an innovative technology company in the Architecture, Engineering, Construction, and Owners (AECO) industry that's bridging the gap between ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Customer Success Program Manager.Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Success Expert (Remote).We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every human deserves atten...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Success Representative.We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
HHAeXchange is the leading technology platform for home and community-based care.Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Principal Customer Success Manager.We're looking for an experienced Principal Customer Success Manager to lead strategic relationships and drive measurable outcomes across our enterprise customer b...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Senior Manager Customer Success.As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower peo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Are you passionate about delivering exceptional customer experiences and helping businesses succeed? Logistics UK is looking for a Customer Success Coordinator to ensure every Channel Partner and V...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Frontier is a subsidiary of Fresh Prints.Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines.A few years ago, F...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At Vitable, we asked ourselves What if better care didn't cost more? That question drives everything we do.We're building the health benefits platform designed for everyday workers and the employ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Success Specialist (Asia).Please Note • This role requires bi-lingual fluency in English + Japanese (Mandarin a plus).
About SecurityScorecard : SecurityScorecard is the global leader in cybe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs.
We deliver 24 / 7 virtual first and in home medical, behavioral, and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Florence Health empowers primary care providers to deliver high-value care, improve patient outcomes, and help flatten the cost curve in healthcare.
In 2024, Florence Health achieved over 15% saving...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Step into a high-impact remote-based role as a Success and Leadership Consultant where your skills positivity and results-driven mindset create meaningful impact and grow your career.Success and Le...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
ExtraHop is reinventing Network Detection and Response (NDR) to help enterprises and organizations stay ahead of emerging threats with unmatched network visibility, context, and control.Today's att...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Success Manager (Scale)
PanoptycGrand Rapids, MI, USserp_jobs.job_card.full_time
Vice President, Partner Success
Curriculum AssociatesGrand Rapids, MI, United Statesserp_jobs.job_card.full_time
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Director, Merchant Success
ShipBobGrand Rapids, MI, USserp_jobs.job_card.full_time
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Partner Success Marketing Manager
AcelabGrand Rapids, MI, USserp_jobs.job_card.full_time
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Customer Success Program Manager
Restaurant365Grand Rapids, MI, USserp_jobs.job_card.full_time
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Client Success Expert (Remote)
InfuseGrand Rapids, MI, USserp_jobs.filters.remote
serp_jobs.job_card.full_time
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Remote Customer Success Executive
Uptalent.ioGrand Rapids, MI, USserp_jobs.filters.remote
serp_jobs.job_card.full_time
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Customer Success Manager
HHAeXchangeGrand Rapids, MI, USserp_jobs.job_card.full_time
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Principal Customer Success Manager
Thomson ReutersGrand Rapids, MI, USserp_jobs.job_card.full_time
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Senior Manager Customer Success
EarnInGrand Rapids, MI, USserp_jobs.job_card.full_time
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Customer Success Coach
PTCGrand Rapids, MI, USserp_jobs.job_card.full_time
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Customer Success Coordinator
Logistics UKGrand Rapids, MI, USserp_jobs.job_card.part_time
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Customer Success Specialist
Fresh PrintsGrand Rapids, MI, USserp_jobs.job_card.full_time
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Customer Success Manager
Vitable HealthGrand Rapids, MI, USserp_jobs.job_card.full_time
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Customer Success Specialist (Asia)
SecurityScorecardGrand Rapids, MI, USserp_jobs.job_card.full_time
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Partner Success Associate
Imagine PediatricsGrand Rapids, MI, USserp_jobs.job_card.full_time
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Customer Success Manager (RN)
NightingaleGrand Rapids, MI, USserp_jobs.job_card.full_time
Success and Leadership Consultant
Barbara Kowk Success And EmpowermentGrand Rapids, Michigan, USAserp_jobs.job_card.full_time
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Customer Success Manager II
ExtraHopGrand Rapids, MI, USserp_jobs.job_card.full_time
Customer Success Manager (Scale)
PanoptycGrand Rapids, MI, USjob_description.job_card.30_days_ago
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job_description.job_card.job_description2+ years in customer-facing roles (CSM, account management, project management, or support), ideally in SaaS. Strong analytical mindset; experience working with CX or analytics tools. Proficient with productivity and communication tools (Slack, Excel, CRM, automation platforms). Ability to manage multiple projects simultaneously while maintaining attention to detail. Excellent written and verbal communication skills, with confidence presenting to client groups. Proven track record of turning customer data into actionable insights. Experience collaborating across Product, Marketing, Sales, and Support. (Bonus) Understanding of compliance or financial services industries. Competitive salary and benefits. Be part of a rapidly growing team reshaping retail security. Full remote work flexibility with a dynamic, global team. Opportunity to work closely with executive leadership and drive business impact. Full-time status (40 hours per week) Able to work during U.S. Eastern Time zone Location : Remote Salary : $8-$10 / hour
Customer Success Manager (Scale)
We're looking for a Customer Success Manager (Scale) who thrives on building outstanding customer experiences at scale. You'll manage a high volume of customers through data-driven programs, ensuring the right level of engagement at the right time. This role blends strategy, analytics, and customer careperfect for someone who loves creating efficient systems, engaging content, and scalable processes that drive adoption and long-term value.
You'll partner closely with Product, Sales, and Customer Education teams to design and deliver programs that maximize client success. If you excel in this role, there's significant potential for growth and advancement as Panoptyc continues to scale.
Responsibilities
- Own the customer lifecycle at scaledriving product adoption, satisfaction, and value realization across a large customer base.
- Leverage analytics to proactively identify risks, surface opportunities, and deliver the right touch at the right time.
- Build and manage scalable customer programswebinars, office hours, optimization calls, and digital content.
- Monitor and report on key success metrics (adoption, retention, NPS, expansion).
- Act as the voice of the customergather insights and share feedback with Product, Sales, and leadership to improve outcomes.
- Collaborate with cross-functional teams to produce high-quality resources that accelerate customer learning and growth.
- Drive initiatives that reduce churn, increase engagement, and position accounts for expansion.
- Contribute as an innovative, collaborative thought partner within the Customer Success team.
Qualifications
Why Join Panoptyc?
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