serp_jobs.filters_job_card.part_time Social work serp_jobs.h1.location_city

PURPOSE AND SCOPE : The student intern supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements.  The student intern functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed social worker in accordance with FMCNA policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Assist in the maintenance of a safe and clean working environment. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMC Quality Enhancement Goals (QEP). DUTIES / ACTIVITIES : An integral part of Social Work education that promotes students' identification with the purposes, values and ethics of the profession; fosters the integration of empirical and practice-based knowledge; and promotes the development of professional competence (CSWE Educational Policy and Accreditation Standards). A minimum number of required field education hours are established by the CSWE. The social worker student / intern may under direct guidance of a Licensed Social Worker : CUSTOMER SERVICES :

• Responsible for driving the FMS culture through values and customer services standards.
• Accountable for outstanding customer service to all external and internal customers.
• Develops and maintains effective relationships through effective and timely communication.
• Takes initiative and action to respond, resolve, and follow up regarding customer services issues with all customers in a timely manner.

PRINCIPLE RESPONSIBILITIES AND DUTIES RELATED TO PATIENT CARE : Patient Assessment / Care Planning Counseling :

Patient Education :

Insurance and Financial Assistance :

Staff Related :

PHYSICAL DEMANDS AND WORKING CONDITIONS : The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.  The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases / materials. EDUCATION : High School diploma or G.E.D.  EXPERIENCE AND REQUIRED SKILLS : Preferred outstanding customer service to all external and internal customers.  Possess the desire to deliver superior care to our patients and embrace Fresenius' mission and values. RELATIONSHIPS : The Intern cannot work under the supervision of a family member.  The Intern cannot care for a patient who is a family member. If an Intern's family member is a patient at the facility in which they work, the Intern will be scheduled to work on days the patient is not in the facility or will be assigned to another patient.  SUPERVISION : The Clinical Manager assigns and closely monitors all SW Intern assignments with direct supervision from a SWFI based on the agreed education plan. OTHER : Performs additional duties as assigned.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

EOE, disability / veterans